Rack Room Shoes
1071 South Preston Road, Prosper, TX 75078
Hours open
Monday:
10:00 AM - 9:00 PM
Tuesday:
10:00 AM - 9:00 PM
Wednesday:
10:00 AM - 9:00 PM
Thursday:
10:00 AM - 9:00 PM
Friday:
10:00 AM - 9:00 PM
Saturday:
10:00 AM - 9:00 PM
Sunday:
12:00 PM - 6:00 PM
Photos
Location & Phone number
About the Business
Rack Room Shoes is a popular shoe store located at 1071 South Preston Road in Prosper, Texas. Offering a wide selection of footwear for men, women, and children, Rack Room Shoes is known for its affordable prices and trendy styles. Whether you're looking for sneakers, boots, sandals, or dress shoes, you're sure to find the perfect pair at this store. With friendly staff and a convenient location, Rack Room Shoes is a go-to destination for shoe shopping in Prosper.
Reviews
"Lombarto is amazing!! He went above and beyond for me!! I was having a hard time doing an exchange at other rack room locations but he was so willing and helpful to assist with me with my exchange and I was in and out with no problem. I will forever give praise and gratitude to him and his store even though it may be out of the way for me. Excellent and honest customer service really goes such a long way!! I really really appreciated his help!"
"Excellent service! I found the shoes I was looking for and my size! I believe the manager James helped me, he was very friendly and helpful. I’m definitely coming back again."
"Very rude employee. Purchased two shoes, one shoe was more then the tag by the shoe in the isle said. Came back in and asked the employee if the price was correct, he accused me of switching the tags in the back. Could have just said looks like it was on the wrong price tag stand, but instantly went to calling me a liar and accusing me. For shoes I had already finished purchasing and walked back in after looking at the receipt."
"Very very poor experience- Went in to shop sandals. WHILE I was trying, the assistant manager at the shop for exactly 5 times repeated that I had took the sandals out of the boxes and I was not supposed to take them out like that. He kept on repeating while I was trying and started to arrange and keep them back without asking if I was even done. Extremely bad experience and he didn’t even have the basic courtesy. I stopped trying mid way and went to the counter to order online and they placed the wrong size from I what I asked. I will have to visit the store again tomorrow because of this to request cancellation or exchange to right size. i would say Please go to a different store with better service."
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