Vans 20131 U.S. 59, Humble, TX 77338

"Let me start by saying I was an avid shopper at this location and if not shopping took the opportunity to browse the inventory. But the constant bad customer service I've recieved from an employee must be addressed. His name is Raiden/ayden african american with an "s t d" on his face. He is constantly making crude remarks, unprofessional, and acts strangely. For example once when trying on a pair of shoes he stared at me with an angry glare, when confronted, he just turned and walked away. Every question I asked was always met with a snarky reply. He is wierd. Some times he'll talk to himself outloud or look at you and make facial expressions as if he's constipated then carry on to harras other customers. Don't know if he has a condition or lives in a fantasy. My recommendation for him is to seek a dermatologist, psychologist, and a barber. At the route he's going he'll end up homeless or in a mental institution."

"Awesome service an always have good deals going on everyone I’ve meet there when I shop has an amazing vibe an is always willing to help to the fullest extent"

"Staff was very nice, helped me exchange my shoes, would come again to this location."

"Dude with blue hair and glasses was a super kind and helpful employee. Glad I stopped in, ended up buying three pairs, will be back!!"

"I went in and bought shoes with coupon. I got the wrong size. Josh and Shelby were extremely helpful and were able to find a solution for me. They got me the right shoe size without it being a loss to me. Thanks so much guys ;)"