Audio Zone TX LLC

"His son did a poor wiring job on my subwoofers I started having problem to my subwoofers Cutting in and out so I look at the how it was wired Can you self tapping screws to connect my ground cable and It was holes with rubber grommets right there And the same with the hot wire He pulled the Grommet to the side and slid the wire threw so it can arc out And he screwed my Amp to my back seat and screws went into my arm rest. Just a horrible job, really unhappy."

"I went to have the under glow lights install on my 392 and Jeff and his crew did an amazing job. Very clean and professional. Highly recommend."

"Edit: . You absolutely did challenge the dispute, and you even sent the bank screenshots of our conversation in a poor effort to spin the story in your favor. Way to further prove to me and anyone that sees this how this business really is This was in Feb but I was waiting for the bank to process the dispute before i left my review. I had to file a credit dispute with the bank against this business because they couldn't put a simple alarm in my car and refused to get me back on the schedule to complete the job. Complete story below, but the shorthand is this business has no problem lying to you, the bank, they were rude to me and another customer in front of me, I'm sure he's going to reply to this with spin like they do to other negative reviews. This shop also bribes people for good reviews with a discount. attached is a pic of one of their business cards They installed the alarm but after the initial install of the security system the owner told me I needed 2 doorlock actuators (when I really only needed 1 and the charged me for replacing 2). I bring them the new parts on Tuesday and I'm there waiting for hours for something that was supposed to be quick. Finally they finish up right before closing, but it fails as soon as i tried to use the security system then I take it back to the shop. The owner even tried to stay late to help me but his employees were visibly upset that he was helping me, making comments about how they were closed and I knew Jeff had plans for the evening. I, being understanding, said it could get done a different day because they all seemed to have plans. Big mistake on my end. So at this point even with the new parts, the shop couldn't complete the job the second try on Tuesday, and told me to come back on Thursday. I took the day off on Thursday in order to get it done. when i get there I'm told by the front desk worker that's had an attitude since day 1 that they have "real" customers to take care of, as if to imply I'm not one, and the owner isn't there to help me. So I beg for a Saturday appointment, but end up having to cancel, because the roads were iced that day. I had to speak to the same bad attitude employee when cancelling who then began giving me a hard time because I'm cancelling, refuses to help me schedule 2 weeks out, and when I ask him whats his issues he basically tells me I'm annoying and hangs up the phone when I remind him he works in customer service At this point I'm fed up w/ them. Ive already paid for everything, but its not working right. I let them know that I'm filing a credit dispute because they couldn't do what they were paid to do, I gave them ample time to fix the situation, and they have the nerve to be rude to me even though i keep getting screwed A week after filing dispute, the owner called my phone from his personal phone to yell at me for doing so. Saying that im efffing with his money. Over $211. After I hung up on him he text me saying that he recorded our "conversation" even though it was him yelling at me the whole time. He then proceeded to argue with me over text. He ended up challenging the dispute and lying to the bank. He said that it was the aftermarket actuators that were the issue even though the night I cut him some slack he admitted that the make of my car can be tricky sometimes and that he needed more time! So I had to pay another shop to fix their mistake, which the new shop described as a mistake someone very new would make, and pay even more money. I found out later from reading the manual that this security system is obsolete, and the owner made it seem like features that came with this system was something he was hooking up for free (the killswitch). it was packaged in 2013 which means it was manufactured that year or earlier. at the bottom left of the front page of the manual you can see the copyright year which was the year this junky alarm was packaged and shipped to retailers All this headache for a outdated alarm system that was made AT LEAST 8 years ago."

"I called several car stereo shops in the Dallas area to see if they could install a new Bluetooth stereo system in my 1995 Jaguar XJS Convertible. Everyone I called except for Audio Zone said they had to look at it to see if they could do it and give me an estimate. By luck I spoke to Jeff at Audio Zone and he said he could do it site unseen, "there isn't a car we can't install a stereo system in." I brought it by and for a very reasonable price he installed a system that works extremely well. I'm very satisfied with the final product and also with the professionalism his employees exhibit. I plan to have the tint redone on my car and will bring it back to Audio Zone to have it done. I would highly recommend them if you need anything from a new stereo system, tint, tires or a wrap on your vehicle. Everyone there is awesome!"