Repair My Appliance Austin

"Called them on Monday, they came that day. Quoted the repair later that afternoon and everything was fixed within 3 days. Phenomenal."

"Samsung dryer went out on Sunday, left a message for them, and got a call back from Maggie first thing Monday morning letting me know they could come out today. Jacob arrived at the very beginning of the window and immediately knew what was wrong just based on my description of what happened. He disassembled it, confirmed, gave me the estimate, and had it running again in 10 minutes. Super polite and professional. Will definitely call again next time I need appliance help!"

"I find it *so* difficult to find quality home service people in Austin, so want to give kudos when I've received great, professional service. I called in the morning, got a same day appointment, got a heads up call 15 mins before the scheduled time, and the repairman Jacob was quickly able to diagnose the root cause (and, helpfully, explain it clearly to me), honest about our repair options, and the price was fair. If only every service call would go so well!"

"This team is great! We've had Save My Appliance out a few times this year to service an older built-in fridge. Every visit is prompt, every tech has been courteous and explained in clear, plain English the problem and the expectations for repair. Most importantly, their work is sound and very fairly priced! Very impressed with this team and would recommend them to anyone."

"The service is fantastic! Our refrigerator had stopped working. Scheduling was easy. Maggie answered the call. The serviceman, Jacob, could have come out the next business day, but we were leaving for a week. We were scheduled for 10-1 the next Friday. A week later, I called to verify about the next day, and they did have us on the list. About 12:30 on Friday, Jacob called. He had another job nearby to him and asked if we would mind if he finished that job first and came an hour late to our house. I readily agreed, but he took the time on the phone to discuss our problem in detail, and I told him the likely cause. He said that he thought he knew the problem, and he had the necessary parts on his truck. He did arrive at 2 pm and worked very hard for an hour on the refrigerator. He called for authority to replace the defrost heater and thermostat and told me the cost. I agreed, and now our refrigerator (20 years old) works perfectly. My wife and I were both highly impressed by how friendly, efficient and knowledgeable Jacob is. He listens, and he has real expertise. I would use him again for any repair service that he does. We‘ve had many repairmen over the years—including quite a few excellent ones—Jacob is the best of all!"