Best Buy

"Just had an awful experience. I went in to but a monitor, figured I would go brick and mortar to get what I need. In the middle of "helping" me the associate literally walked away back to his desk and didn't continue helping me. I figured it would be easier to look at a product before buying but I think it'll actually be easier to try my luck with Amazon and deal with online returns if I dont like it."

"just a big thank you! I went into best buy today to try and see if there were any alternative options due to the nationwide at&t outage. Hector was a total sweetheart and told me i could purchase a sim card and we could try to it. It didn’t work but he really gave it all his effort which i so appreciated and he even returned the sim card after it didn’t work out - the wait time was totally worth the excellent customer service! thank you Hector!"

"My recent trip to Best Buy left me with mixed feelings. On one hand, the customer service was outstanding. The staff members were not only friendly but also extremely helpful, eager to assist and answer questions with a smile. Their approachable and knowledgeable demeanor made navigating the store a pleasant experience. However, the pricing of the items was a different story. I was taken aback by the high cost of nearly everything on the shelves. From the latest electronics to basic accessories, everything seemed to be priced at a premium. I had hoped to find some budget-friendly options, especially in the returns clearance section, but to my disappointment, even the discounted items were quite expensive. It was surprising to see such a limited range of affordable products. As a customer hoping to find good deals or reasonably priced electronics, this aspect of Best Buy was a letdown. It seemed like the store catered more to those willing to spend a lot without considering customers with tighter budgets. While the staff at Best Buy are commendable for their friendliness and expertise, the lack of affordable options is a significant downside. For those looking for budget-friendly purchases, this might not be the best destination. However, if you're willing to spend on high-end electronics and value excellent customer service, Best Buy's staff won't disappoint."

"I had great experiences at this location.  First, I was shopping for a refrigerator. Laurie walked us around, answering our questions  and helping us narrow down our preferences. Next was Esco. He worked the computer to find the refrigerator.  He gave us a lot of information and was very friendly to talk to. Esco helped find the specific one we needed. On a second occasion, I needed to buy a new TV remote and was having some trouble due to the type of TV I have. Lauturo helped to determine which one would work. He even explained it to me, so I left with no worries.  He was so nice to interact with. I really like this store. If Laurie, Esco, and Lauturo are representative of the type of employee Best Buy is looking for, then this store continues to be successful, and I'll be coming back."

"Best buy is always choice for mainly for electronic items. I wanted to add though that they have really good variety of kitchen items and toys too. Comparing return policy is not so good as compared to other big stores in the USA. Phone Customer service is good and they do offer price matching on some items."