The Dog Stop - Huntsville, Alabama

"I am completely over this place and how they lost my dog. My dog Cairo stayed here for the weekend of Christmas and moments before, we were on the way to pick him up we received a phone call around 5:00pm claiming they had an accident! We didn’t think anything big of it at first but come to find out, he has been missing for hours! No communication was taken part when the situation happened until the last minute. There were sightings of him since 3:30pm! Luckily with the help of Facebook and other social platforms, we were able to find him but he was badly bruised and has a laceration on his paw due to a car hitting him. Fortunately, they covered 100% of the vet bill, but it is still heartbreaking that it happened."

"October 27 - October 29, My dog Kane stayed here and will most definitely be his last stay here. Because I no longer trust this dog boarding. This was his second time staying here and it was way different from the first stay. When my sister went in to pick him up, his harness was strapped upside down and he rushed to the door. He never did that before. I noticed his behavior during these past couple of days. He didn't play and stay in one room. He also started to shake, especially when someone pets him. I called and talked to an employee and manager who says it's usually for dogs to do that and is high anxiety since they were thrown off the schedule of their regular routine. The manager said he would look back at the cameras and see if no wrong doing happened. I don't know if he ever did, because He said would call me back after viewing. He never did.And i tried to call them, just to have no answer. He never had this behavior when he stayed in other places.When I tried to take him a bath, like many times I reached down to pick him up to put him in, he yelps. it's strange to me. if the manager would have called me back and said nothing happened i would probably have a clear mind and pass it off as anxiety. But it never happened. So this one star will remain for communication and will also remain because I am unsure if anything happened to my boy."

"If I could give zero stars I would!! I boarded my dog for the weekend and when I picked him up he was nasty and smelled so bad. He smelled like he had been in urine the entire time he was there. I had to take him straight to his groomer to get a bath. I noticed when ever I would look at the camera he was always in the kennel. I don’t believe they ever took him out. I will NEVER use this place again!!"

"Super staff and happy pups! Boarded our two fur babies for the first time at The Dog Stop. Our pups were well cared for and were exhausted from playing hard. They were very happy at drop off and at pick up. The staff is very caring and nice!"

"The staff at The Dog Stop were very informative and so sweet to my pup. I took my husky mix in to get groomed and try out daycare. The staff took the time to answer all of my questions, allowed me to tour the facility, and kept me informed and up to date while my dog was there. When my dog got home, he was so calm and definitely appeared to have had lots of exercise. I previously had a very bad grooming experience at a different company and was nervous at first. However, the staff at the dog stop listened to all of my concerns and spent time discussing how my dog reacted throughout the grooming process, how they handled it, as well as future recommendations. When I got him, his nails were trimmed to just the right length, he smelled great, and he still appeared to love the staff member that had groomed him. Based on my experience, I trust the staff here to care for my dog."