Carlton Inn Midway

"We really enjoyed our experience here. We arrived to a smiling helpful woman in the front office. Parking was in a big lot which is mostly fenced. Easy parking close to the building. Room was clean and comfortable for our few hours of sleep before our flight. Remote didn’t work but they came right over and fixed it, within 5 minutes, and were very nice about it. Shuttle was easy to schedule at check in, was on time and a quick easy ride with friendly personable drivers. Pick up after we landed had clear instructions and went off without a hitch and our driver was excellent! We highly recommend."

"I don't know how this hotel could possibly have a 4 start rating. The room was dirty. The bed was uncomfortable. One of the 3 bathroom lights was burnt out and the other two were different colors. Soap dispensers were broke. The shower wall was damaged. The room entry door frame was screwed together with one of the screws sticking out creating a potential injury risk. In regards to park and fly, they required that we leave our car keys with them, which we didn't really want to do but we didn't feel like we had a choice. When we arrived back from our trip and called for a shuttle pick-up, it was late at night, chilly and rainy. We were told the shuttle would arrive in 15-20 minutes and we stood outside in the cold for 40 minutes before they finally showed up. We will NEVER stay there again."

"Stayed here years ago and had a great experience. Not this time! Room was dark, dirty and run down. Big stain on the carpet. Loud music playing late. Looked like it is now a residents for homeless people. Front desk person was not friendly. I had an early flight and the lobby was dark and locked with no place to leave my room key to indicate I had left. Will not be staying here again!"

"Spacious, clean rooms with friendly staff and a decent breakfast. The room included a couch and dining area, which definitely made it more comfortable. Drinking water, coffee, and tea are available all day. Loved that the windows can be open for fresh air."