Hoover Village Apartments

"Absolutely horrible. Mold and AC unit that does not work and did not get fixed since july 2023. I had to go thru heat months without any AC. Thermostat is falling off the wall. Mold makes the air unbreathable. They charged me 200 bucks for sewer and 200 for water for 1br apartment and because of the defective AC unit the electricity bill was last month 256 dollars. My packages from amazon all got stolen from my door. I tried to get out from these but they sued me and lawyer co tacted me asking to pay the rent according to my contract. Freaking thieves!!!!! 1 star is too much for this. Not to mention the horrible neughbors that fought for months in the apartment upstairs.i sent lots of emails and called them to fix the thi gs and also my rent bill that rose from 675 a month to more than a 1000. I could get a luxury apartment somewhere else for that money in Alabama not this unhabitable junk. I cry because i am losing so much money for nothing."

"I moved into my apartment in April and upon move in, the air conditioner did not work, refrigerator leaks (keep a bowl in place to catch the water), went without air conditioner for at least a month and my child had to stay at her grandmother's house as it was too warm in the unit. Fast forward, new management but no communication from the property owners about the change. Every month my rent amount is different and the amount I pay is not worth the quality of my unit. The floor in the living room and my child's room is uneven so the foundation is poor. Laundry room barely works or takes money when you're in desperate need to wash clothes; pool has been closed since I moved in; I had to ask for a filter for my unit several times. I am very unhappy living here so I am waiting for lease renewal as I do not plan to stay. The amount that tenants are charged is not worth it, especially for units that are semi-renovated and continue to have issues. The apartment complex is quiet which is a plus and it's near many stores of convenience. I wanted to like this place but once management changed and we were not provided any notice nor communication, I had a change of mind. The new property manager is very professional and easy to talk to about issues and he tries, but it's not all on him. Whomever owns these apartments must do better, especially if they want rent and water/sewer paid on time. The amount due each month changes so impossible to budget living here...the amount due is more than what I bring home so something is not correct. Sigh..."

"I have lived here for 2 months. I haven’t had a stove in 3 weeks. I was told a shipment was coming and never received it. I went to the office and was told that they were out of stoves. Was told that I would get one by the next Monday and haven’t received it yet. If I use my microwave to long the breaker for the kitchen trips. I have about 3 plug outlets that don’t work. My hot water heater trips the breaker sometimes. My air works but is programmed very wrong so it doesn’t stay on a setting. I was told that the pool would be open before the end of the summer but it looks like that’s not going to happen and only to read the reviews to see it hasn’t been open in at least two years. I love the location but management just ain’t managing and it is sad. I do not advise living here! Update: As of today I still don’t have a stove. Was told that I would get one Monday but haven’t heard anything. Also the excuse for not having one is because they don’t have any maintenance. They made sure to come out a bit in my door about rent though!! Imagine that!! Update 12/5/2023 I still don’t have a stove!!!"

"I moved here January 2021 but first moved in my air conditioner unit went. The water bill is extremely high that comes with the unit. Also some kind of way don't know how twice it has leaked in my second bedrooms soiled my carpet and damage merchandise that I had in my closet. This is ridiculous they haven't paid the power bill or Wi-Fi internet service it's been out over a week and it comes included in the rent and no one will respond to any request This new company sucks"

"The worst living experience I’ve ever had. I’m constantly fighting management to make sure they’re doing their jobs correctly. I have gotten constant reminders on my door that I need to pay rent and being threatened to be evicted for not paying rent when I have not only never missed rent, I’ve never even been late. I’m ALWAYS leaving work early or leaving my work on my lunch break to deal with some problem that they’ve decided to give me because of their complete and total incompetence. I have a $900 balance on my account that was supposed to be paid for when I gave them my money to pay for rent, but not only is it still there, they are charging me late fees as well on top of that. And there might be some stupid response to this telling me to reach out to the office to get these problems handled, but that’s the funniest part about all of this. They never fix any problems I’ve ever had. They say they’ll handle them to get me off the phone or out of the office, but they’re never fixed and I inevitably have to go back again and do the whole process over again. Do NOT live here."