Chuck's Plumbing & Heating 151 West Main Street, Hart, MI 49420

"One call is all thanks Chuck's,but it's a sad day as Chuck has retired and is no longer in the plumbing business. Thanks again for I'll you guys did"

"This was my go to place for furnace repair. I have a great and dependable Iron Fireman furnace from the late 1960's and Chuck's did some repairs and it runs like new! This store is now closed because the owner has retired. Thanks for many years of excellent service!"

"Hot water heater elements out. Mike did a great job and replacing them in a very tight space. Will call Chuck's anytime we have a heating or plumbing need."

"I did not use Chuck's. I did speak to a lady about my problem but she did not seem very interested in helping me. She even suggested I call someone else. So I did."

"We did not know who to contact in the area since we live out of town so we contacted Chuck. First phone call was someone in the office complaining about Chuck himself since they were so busy (he just had open heart surgery, they are so busy). That should have been my first clue as this seemed unnecessary. I called and asked if they did a tune up or could make a house call and see why our air conditioning wasn't working. We made an appointment date on a Wednesday and he never showed up. This is a rental so we had to tell the renters to plan on Wednesday and adjust their schedule for Chuck. I called Chuck and he said they ran out of freon and he would make it there the next day. He did come the next day and said he found 1 small leak and loaded it up with freon to the tune of $232.00 dollars. The next day the renters told us it wasn't working and not cooling down whatsoever. So we called Chuck up again and made an appointment for him to come again. He filled it up again and the renters told us that no way was it working so I called him and said, you need to find out why it is leaking. If you have a pail full of water and it all leaks out, you find out where the leak is for heaven’s sake, you don't just keep filling it with water!!! Plus the renters said the fan wasn't working so I mentioned that and they were familiar with the hvac industry and said, he wasn't doing what he needed to do. So FINALLY he figured out there were 2 valves that had leaks and said it would cost us over $500.00 to fix (the valves themselves were only $100.00) but he said, he doesn't know what he will run against. We are upset, we called him to investigate and determine what our problem was, he just did an easy fix he thought and charged us $232.00 and that didn't last a 1/2 day. So that is like flushing down $232.00 down the toilet. When we called again to say to forget it, he said - well haven't you ever made a mistake before?"