Brown Chimney

"Our old clay chimney caps were cracked and our chimney/pipes were very dirty. Every time it rained our house would smell like creosol (very strong). We also had some birds living in there. Brown chimney did an EXCELLENT job both cleaning our chimney and in helping us replace 2 cracked clay caps with a modern double-cap that looks and functions great. Brown Chimney's staff is reliable and a pleasure to work with. Ben stayed on top of scheduling and ordering - even answering our questions outside of business hours by email and text. You can tell these guys care about customer service. They do what they say they're going to do, on-time and without cutting corners. I HIGHLY RECOMMEND this company."

"I'm generally a DIY type of person but we moved into a new-to-us house with a wood stove in the 2-story garage. I didn't want to take my chances so I wanted to call in some pros to have a look and do a sweep if needed. Turns out the creosote was out of control which I saw first hand with the technician. The liner pipe was also old and falling apart. It was a fire hazard. I worked with Brown Chimney on our options and we chose to get a new liner and cap at the top of our chimney. This took a couple visits and my chimney was not quite typical but my quote never went up. Ay Grynhaus was our technician and he was very good and showing me the process and explaining everything. I'm a mechanical engineer so I really appreciated that. I am very happy with the work and would recommend Brown Chimney to others for simple or complex jobs."

"AY did a great, professional job on our chimney. He explained everything and showed pictures of all work that was to be performed, before and after. We spent more than we were expecting, but the chimney was in bad shape. AY replaced a cracked clay flue peice, rebuilt the crown, repaired the flashing, and replaced brick grout in many places. Overall, we are happy with the work!! Thanks AY!!"

"What amazing, kind, thorough, and informative technicians! They took the time to explain the issues identified after inspecting our two fireplaces, chimney, and roof cap - complete with photo evidence and description of the recommended action items. After completing the cleaning and sealing processes that could be done same-day (it was raining, so recommended repairs to our roof cap need to wait for clear and dry weather), they each took the time to show me the steps for both the gas and natural (wood) fireplaces - including having me run through the steps to get a "feel" for the different settings. They also answered any questions I had, and shared some information based on past customer queries. I feel so confident after their instruction and advice regarding the schedule for regular chimney maintenance, and have already shown my teens what they need to know to start up our gas fire safely. This will really help our house feel more homey!"

"I needed help with my gas fireplace right away. I called when they were almost closing. Mo came out first thing in the morning before his first appointment to come look at the issue. He was so helpful and professional. Even though it was something little, he didn't care. He explained everything to me. I definitely recommend Brown for all your services."