Arhaus

"Came in the store (1:55 on a Monday) prepared to buy a couch. Multiple women hanging out at the front counter. No one assisted me or even greeted me. I even made eye contact with one of the women. I then left. As I was walking out, I noticed a couple coming in who received different treatment. I work from home, so I was wearing a jogging suit. Not sure if it was because I’m black or was wearing a jogging suit or both. Regardless I drove to RH and spent $20k there. Cant wait to get my furniture."

"They don't even deserve not even 1 star! Think twice before ordering anything from them. When you're charging top dollar for your furniture you would think the service would match their price tag...that's not the case here! When I called corporate I spoke to a lady that was so helpful and asked me to send pics of the item I was having an issue with and made it seem like she was going to take care of the issue. A week goes by and I haven't heard back so I call again and spoke to a woman that gave me the worse attitude, wow talk about not having an ounce of customer service skills! I will never shop here again and I will make sure to let anyone I know to take their business to a company that deserves and appreciates it! Thanks for letting me regret my purchase with you! Update- Barbara from the corporate office reached out to me right away and resolved this professionally. I appreciate her taking care of this so quickly."

"We purchased from Maureen at Arhaus a few times now and everything she helped us pick out looks great. Both times the delivery drivers were excellent. I read some of the crazy reviews and think that people who had good or great experiences just don’t review them"

"Kristin has been great to work with. Kristin helped us find the sectional couch that worked best for us at our first store visit, and then she put together a design plan that beautifully filled the rest of our living room and kitchen. Our items arrived according to the estimates we were given, and the delivery to our home went smoothly. Arhaus was recommended to us by several family members. A great experience. My husband and I are very impressed."

"I really enjoyed browsing the store. It made me want to know more about the quality, durability and design. I only saw one salesperson and she was with a client. No worries, I can do some research. I loved everything I saw. This store is about taste and price. So if you're looking know that your AMEX needs an allowable budget of $5000 or more."