Hunter's Chase Apartments

"I've been living at Hunter's Chase for almost two years, and I've truly enjoyed my experience living here so far. From the moment I moved in, the staff has been welcoming and attentive. Any appliance/maintenance concerns I've raised have been promptly addressed by the friendly maintenance team. In particular, I want to give a special shout-out to Rumeal who's gone above and beyond to ensure any issues were addressed efficiently. The location is another huge plus. It's conveniently located near Crocker Park, making it easy to run errands or enjoy a night out without having to travel far. Overall, I would highly recommend checking out this wonderful apartment complex!"

"It's a lot colder on the bottom floor in Fall n Winter An dusty in the Spring n Summer the Neighbors are very outgoing People! Rent is a higher than usual cost since the Covid Pandemic! I've been here over 5 years, an I'm a Vietnam War Era Disabled Veteran so I was a bit surprised to have it raised over $212 Rent increase sort of high since I have to be on ground floor due to me Disabilities from Military Service! The Maintenance Personnel are good n very efficient at their Jobs. The Office Personnel are very knowledgeable and helpful especially if there's a problem that needs replacing or repairs! I'm somewhat worried about Winter with the Snow is going to be worse their may be issues on plowing the Parking Areas! Seems to be more cars n trucks per units which is a Problem! Its why, I gave 3 Stars! Owners do Regular Checks, about overall Safety and Standards are upgraded with quick results, following!"

"Don't live here. Windows don't shut completely. Walls have poor insulation, making units extremely cold during winter. Cracks in walls. No units have sink garbage disposals, management unresponsive and ignoring all requests. Avoid at all costs. There are many other better apartment complexes in Westlake"

"DO NOT MOVE HERE! No seriously, the recent reviews have not lied. I didn't even move here because TRYING to move was a complicated process in and of itself. Kim, the Property Manager, is horrible. She cannot keep staff and constantly has to find someone who can do the work for her because she literally does not work. When asked what units she has available and the timeframe, her response would be "check the website." I'm sorry, what??? Isn't it your job to provide us with that information? She communicates with her staff via post-it notes and never reaches out to the prospective tenant HERSELF because she plays this communication game of letting everyone else provide the info, but her. Her staff is new and are not yet equipped with all of the information that a tenant would need to know. So, they would defer to the Property Manager a lot, which is not a problem. But the Property Manager isn't even helpful. She would literally act so rude as if asking for information is something strenuous on her. Don't waste your time or money. So glad I'm not considering to move here anymore. They didn't pass the vibe check for the application process so they definitely would not have passed the vibe check to live here!!!!!!! This place is only good because of the location. Otherwise, avoid Kim at all costs. She's a horrible person to work with. I dodged a bullet!! Luckily, I still had time to renew my lease at my apartment. Otherwise, I would have been stuck with the worst management team ever."

"I do not recommend living here at Hunters Chase at all. The management is the biggest problem with this place. They are not very helpful, and everything is difficult and not easy. To be more specific, they gave me the hardest time moving in (because I was relocating from a different state and my move date had to be postponed a couple times), they were not very accommodating and canceled my application and made me pay for a new application fee. They assigned me a garage that was already assigned to someone else and as I came home on my first night there, the garage was occupied, it was snowing like crazy and there were no parking spots anywhere. I had to park really far and walk to my building in the middle of the storm. It was horrible. Oh and they failed to mention that it was a shared garage. Issues with the apartment and buildings: 1. Buildings are very old and floors are uneven. 2. The AC is super loud. I complained about that and maintenance came and “fixed” it but they didn’t really do anything, and now I can’t have zoom meetings at home because of the sound of the AC. 3. The hallways are not very well kept and are sometimes smelly and there are stains on the carpet. 4. The water pressure sucks! Forget about taking a good shower in this place. 5. There is not a safe package room. Losing packages and packages being stolen is something you’ll have to get used to if you live here. If you don’t believe me, ask to take a look at the residents portal, all the posts are about missing/lost packages. 6. You can only use the clubhouse during office hours. They kick you out when they leave. Bottom line is, management is not at all flexible. It is EXTREMELY overpriced. But the location is nice and maintenance is good."