Applebee's Grill + Bar

"Was seated on the opposite side of the restaurant that we politely asked for, for sentimental reasons. The older lady ignored us and walked us to the complete other side of the restaurant. When we were seated, next to an elderly couple, and beside a couple of children who were at a separate table. They were talking to the elderly couple and you could tell they weren't together. So we overheard that these two children belonged to one of the waitresses. One waitress asked if they had eaten and the children said no. They were not being supervised and were getting restless. I don't blame the children. Why would you sit your customers right beside unsupervised children and on the other side unsupervised children by strangers. They weren't sitting quietly. When we finally got our food it was cold and the meat wasn't done. When we tried to get it fixed the guy from the kitchen was nasty with us. We didn't eat our food and was charged for one dinner. This used to be our favorite restaurant and a place that was special to us. We will not be back. Sad."

"I wasn't sure if I wanted to write this, but I guess I will so other people can see my opinions and then decide for themselves. I used to live in Richmond and would eat at this Applebee's on a regular basis. It was always a wonderful experience all the way around. I am not sure what has happened, but it was not a good experience. I had lunch a few months back, and it was fine, but I went back for dinner a few weeks ago, and it was terrible. The food was not good at all. The bourbon street steak is nothing like I remember it used to be. Our waitress was great. She returned my girlfriends steak, and they messed it up a 2nd time. She removed it from the bill. Mine was wrong, but I ate it anyway, but it was nothing like they used to be. I was very disappointed. I've always loved that place but definitely will not go back."

"Went into lunch with kiddo and only 1 server there for whole restaurant(including bar) she did her best, but service was slow. She took other orders before ours when they walked in after us and then because she was too busy in front of house our food sat in back and was cold when served. Server was extremely pleasant tho. Tried giving them the benefit of the doubt and use them for our club fundraiser, but GM promised to get back with me this Tuesday and haven't been able to reach anyone at the restaurant since. This franchise had better fundraising options than the Muncie location so a little bummed she didn't do her part to get back with us."

"Haven't ate there in a while. Had Caesar chicken salad which wasn't bad. Won't be eating there again after today. Had steak and shrimp Holiday dinner. Steak was dry and tasteless. Shrimp so,so. Garlic potatoes tasteless. ....the best part was the desert."

"Service was great for getting there so late. I had not been there for a couple years. The food came out really quick and tasted good. Waitress was very nice and held a conversation with everyone that was in our section. I recommend stopping in and giving it a try."