Villas At Pinecrest

"So I can officially give these apartments a rating. Me and my boyfriend just moved out and our experience was pretty good for the most part. It's close to everything, including bus stops, grocery stores, etc. The only thing I gotta say is that the maintance never fully fixed things in our apartment. It was suped frustrating specially during covid. Hilda and Marie are amazing! Literally never had an issue in the 5 years that we lived there with them. They will help you out and make you feel comfortable. Great staff, not so good maintance."

"Please don't waste your time your or money their are other complex better then this one. If you are planning to move in here and think you going to enjoy the pool on the weekend think again. Their are two pools on property and it's only open from Monday through Friday 9 a.m. to 5 p.m. the pool is closed all weekend but lately the Pools been locked and has a sign that says under maintenance. The rent is pretty high for the condition of the apartment complex. Some of the maintenance Personnel don't have the skills to repair certain things that are easy. I'm being honest and straightforward with you now it's up to you to decide."

"I've lived in Villas at Pinecrest for 2 years. Marie and Hilda are the sweetest and will ALWAYS help to the best of their abilities. The community is outdated but its a decent place to live. Prices are a little high for the quality and condition of the units. Maintenance requests are tended to with 48 hours (at least for me they usually came the next business day if I requested later in the day). Everyone there really do try their best and are usually pleasant. I left the apartment complex because the rent kept increasing while the quality and condition was deteriorating. The only issue I after leaving was that I asked for a walk through of the apartment and none was given. Then when I received a letter stating that $750 of my security deposit wasn't being returned due to carpet damages. That would be fine but I spoke Ana (a week or 2 prior to leaving) and inquired if I needed to pay for carpet cleaning (no one cleaned the carpet for the 2 years I'd been there) so that it wouldn't be deducted from the deposit and she advised that I DID NOT have to pay for carpet cleaning nor would it be deducted. The entire apartment isn't even carpet so how the management company come to the amount of $750??? I've called numerous times and no one has answered nor returned my call. Like I as said, its a decent place to live just be mindful when leaving."

"Since my time living here has come to and end, I thought it would be appropriate to write a review on my entire experience. I lived at The Villas at Pinecrest for a year and I, personally, had a great experience. Marie, Hilda and Ana are a breath of fresh air as soon as you walk into that office. They are always so willing and eager to help you in any way they can. You guys rock! Last year, I was new to the area and, I had a hard time finding a place to lease an apartment. Marie and Junior did everything they could on their ends to help me through all the application process and to get me into my apartment as soon as possible. While living there, service requests were completed in a timely manner (within one to two business days). Maintenance was always friendly and tried to do their best with what they were given. Upon moving out, we actually thought about moving out a couple times because we had such a good experience and didn't want to start over with a new community. Honestly, what brought us to our decision of moving out was quality and space which is why I gave a 4 star rating. The apartments are ok but need some work to give them a bit of a face lift. It is a nice community overall. I enjoyed interacting with the staff and neighbors. I would highly recommend The Villas at Pinecrest to anyone looking for a decent, affordable apartment in the area."