Reserves at Alafaya Apartments

"Just wanted to say a very big thank you to Miguel & Cesar for being so efficient & caring. I submitted a work order today at 4:17pm & by 5:00pm, my issue, (dining room fire alarm beeping - low battery), had already been resolved. I live on a third floor with an angled part in my ceiling right where the alarm is located and would've never been able to take it off, not with my regulsr step ladder anyways. As "non-urgent" as I thought this ticket could've been & definitely how late I submitted it, (maintenance leaves at 5pm), I really thought this would've been brushed off for the next day; but to see how quickly they got here, meant so much and I felt valued & important as a Resident. Thank you Miguel & Cesar for being so pleasant and so efficient."

"Reserves at Alafaya apartments has been my home for the past 2 years and I’ve loved it. The office staff and maintenance people have been nothing short of amazing and they work really hard to keep residents happy. The maintenance supervisor Jose Chico has always been there to help me when I’ve needed it and you can tell he truly cares about each and every resident. He’s always quick to assist with any problems I run into and has always insured that I’m okay and happy with my home. Having such great staff has truly been a blessing to me and my family and is the reason I always recommend Reserves at Alafaya apartments to anyone looking for a new home. Thanks again for all you do Jose Chico!"

"Beautiful complex, we love living here. Staff is super nice and willing to help. The maintenance supervisor Jose Chico is also very helpful and organized with getting stuff done in a timely manner. One of the best complexes we have ever stayed at. We look forward to continue calling it our home!!! Thank you Jose Chico for all your hard work and for always being there!"

"My mom has been living here for over 3 months now and since the beginning it has been an amazing experience. Amneris Reveron was so helpful and went above and beyond to make sure my mom got the best deal. Moving was so easy thanks to Amneris, she made the process smooth and simple. It was a real pleasure dealing with her. You can tell she enjoys what she does. When it comes to the community, it is always clean, service requests are done in a timely manner, neighbors are nice, green areas are well kept. A really good community overall!"

"I can't say enough good things about my experience so far. I am a new resident (here 3 weeks so far) and I had a lot of anxiety about moving to into a new community after being so happy at my last one. Needless to say, I hit the jackpot again because every interaction I've had has been stellar. Amneris, Tiffany and the maintenance team (Jose, Miguel and Cesar) have been responsive, efficient and professional. It's evident they take pride in their work through their customer service and attention to detail. Thanks for putting this new resident at ease!"