Bank of America (with Drive-thru ATM)

"Awful customer service. I made a mistake opening an account with BOA. Operating hours are very limited and the staff is not helpful or friendly."

"Very poor service and people who are working there doesn’t even know how to help/satisfy customer. I visited the bank for notary service and they straigtaway don’t even care ask my situation simply they say we are appointment only, this never happened to me in bankof america store I always walkin, if that is the case they should have mentioned its appointment only service. If those guys are too lazy to work and take salary crazy people"

"If I could give EVERY bank of America ZERO stars I would. This bank is absolutely deplorable. Customer service is NONEXISTENT and they have absolutely asinine and truly UnAmerican policies! Don't answer phone calls No drive up teller service Making appointments without being able to get someone on the phone is hell. They won't accept cash deposits even with proper ID unless you also have an account with them, but will accept checks! Cash is legal tender, if you accept a check then what is yhe issue with accepting cash in the same fashion?! I know the answer has to do with policies which are frankly communist! PUT YOUR MONEY ELSEWHERE. AVOID THIS BANK AT ALL COSTS. SO MANY BETTER OPTIONS OUT THERE!"

"Great bank if you only want to deal with your accounts electronically. However, I needed to go inside the lobby due to ATM withdrawal limits. On this day, there is no one at the teller station and only one guy in the office with a customer. There are 5 other people in the lobby waiting for assistance. Apparently no one works here anymore other than this one guy. Props to the office guy to giving your customer full attention, but really, no one to service the people at the teller desk is ridiculous."

"I’ve been to this branch multiple times. The last 3 times I’ve interacted with the manager are just disappointing. She is condescending, arrogant and speaks down to people. If she looked up my accounts she would see that I could clearly give her the advise on the world of financials. Takes a lot for me to stop what I’m doing to write a review. BOA google review department… I suggest you reach out and get to the Bottom of her rude behavior. I decided to close my account today and transfer my money somewhere else. I feel bad for the older gentleman behind me, I almost spoke up. I should have! , Ma’am, be great full BOA employees you, if you were the face of my company I wouldn’t have money to transfer anywhere!"