Custom Pool & Spa Mechanics

"I signed up with Custom Pool & Spa Mechanics before moving into my house. They are consistent with their cleaning schedule and knowledgeable as this is the first time I have owned a pool. My pool is almost 30 years old and the service team has been prompt with fixing pool leaks, replacing worn parts, and helping me understand pool ownership. Like many companies they are very busy but my conversations Shane, the service supervisor and Victor, our technician have helpful."

"We have used custom pool and spa on three different pools. From resurfacing, to adding a swim out sundeck, new coping and new paver decking. Excellent customer service, communication, and quick when the work begins! Very professional and they aim to please."

"I used Custom Pool and Spa to maintain my pool while I was was working out of state for 3 months during the summer. I was very impressed with the attention to details the company offered. I was sent an email, a text message and pictures every time the technician visited my pool. The report also indicated the pool chemistry, chemicals added and any problems noted. I'd highly recomend this company to take care of your pool."

"Not sure where to even start. Consistently forgot chlorine tablets. Consisitent turnover of pool personnel and the final straw was when they damaged our pool screen door. They did not use the hydraulic latch to keep the door open while entering and leaving the pool area with their cart. My husband and I sit right by the door as we work from home. The technician slammed his cart into the door causing the door to turn clockwise an 8th of an inch and no longer closes. This is unacceptable as we have dogs. Kenny said he would send someone to fix it but we want the people who put the screen up to fix it as it's not even a year old yet. He then got very heated with my husband and said he's not fixing the door and was extremely rude. We canceled our service and will be sending them the bill."

"We had custom Pool & Spas update our very old swimming pool and also add an in-ground hot tub as well. The process was so seamless from start to finish. They arrived when they said they would and always cleaned up after themselves. The owner, Larry was on top of his entire crew, coming out daily to check on the progress. We've had multiple home renovations done and none of them were as pleasant dealing with as Larry and his employees. The time and energy spent making sure our hot tub jets were just the right height for my very tall husband was greatly appreciated! Thanks Larry for all you did for us. Also a huge thanks to Brenda who was very patient with me during the process of choosing pool tiles and the correct pavers for our patio. You are a saint! We have been in our amazing, beautiful Spa every day since it was completed! Best money ever spent and I truly mean that. Our backyard is like a resort now...the only problem I'll have is getting my family to leave and take vacations :)."