ECCO OUTLET TAMPA

"Thank you for the great customer service. I'm really happy with my purchase. The staff was very helpful."

"Excellent Service and selection! I stopped in thinking nothing would fit me as I’ve been unable to find any comfortable and fashion forward shoes for years - I’m between sizes with a wider foot. When Damien overheard me mention the one pair slipped a bit in back, he mentioned a little insert that did the trick. From there I was able to find four new pair and between the promo and clearance each pair was very reasonably priced! Damien and Carlos went above and beyond to accommodate - friendly, professional, not pushy. I highly recommend!"

"I went into The Tampa store yesterday, there was a young lady and a young man working. I was greeted right away by Jenn, she told me right away what the promotion was on everything that was in the store. She then asked me what type of shoe was I looking for. I'm in my late 70's and needed a good walking shoe, a dress shoe and I wanted a dress shoe for my husband. My husband is in a wheelchair and was not able to get out of his chair, Jenn told me that it was ok she would be able to help him while he stayed in his chair. She found me the perfect walking shoe and dress shoe. Then she grabbed 4 different styles of men's dress shoes for my husband, then she sat on the floor and put the shoes on my husband's feet. I've never had that type of customer service. She found the perfect shoe for my husband. I will be back to shop at this store. Jenn was the best and I would recommend everyone who shops there to work with her. She has the kindest heart when it comes to the customers she works with."

"I went to Ecco in Tampa premium outlets today to return 1 of the 2 pairs I bought yesterday assisted by an Asian guy that was so helpful and nice (i forgot his name) and first the store was already close at 6:50 (they close at 7) I knock at the door because I live in tampa and the drive to wesley chapel took me an hour with the crazy holiday traffic to get there a lady name “Jenn” came to the door and I told her I drove an hour and is no 7 yet so with REALLY BAD ATTITUDE let me in and said I’m not giving you any money back cause I close the register said i paid with debit you can just put it in the card she start throwing things around YES THROWING!!! The keys she had in her hand and the metal register box she had outside I told her is no need for her to be throwing things and being so rude! She stay quiet and returned the shoes on my way out (she ask the Asian guy) that was there today too to open the door for me so I asked him for her name and she heard and start yelling YOU DONT NEED MY NAME! I responded YES I NEED IT! I need to tell the company the bad employee they have and you should be more thankful that you have one if that’s not the case then quick and stop treating people like this! And I left You can check for the last transaction done today Dec. 1st that was done at 6:56 pm that’s what my receipt says. I can only imagine how the guy feels to work with someone like her! I feel so bad for him :("

"I am a handicapped person in a wheelchair most of the time with broken feet and bad kneecaps. To add insult to injury, add plantar fascitist to both feet and diabetes in the mix and I never have a good day. I was desperate for foot relief and went to many stores, none of which were able to help me. 99% of them were do it yourself. Very bad for me. I found an ECCO store in Wesley Chapel, FL and we decided to go in. Niko helped me every step of the way. He was friendly, knowledgeable and kind. In the end, I found the perfect sneaker (Hi-Top) with his help. He even helped me with special inserts to make them more comfortable. I cannot say enough good things about the store, its excellent products (and stylish, too), and of course, Niko's help. I bought the sneakers and they were even on sale. A bargain at any price, IMHO. I HIGHLY advise ECCO shoes and make sure to ask for Niko if you go to their shop in Wesley Chapel, FL."