Walmart Supercenter

"Our cashier never said one word to us. We even had to bag our own groceries as she stood there waiting for us to finish. Not even a self serve lane! Why do you have cashiers in there 70’s and 80’s cashiering. Utterly ridiculous!!!!"

"First time picking up. Waited one hour in my car for my groceries to be taken outside after checking in through the app. Their customer service number for check in was not picked up the three times I called. I thought everything would be ready, like at Publix. Well, it was not. I called the national customer service line who told me I should’ve called to check in, and had to wait more… with my baby hungry at home. I worked 12 hours before this, and it was an overall terrible decision. I do not recommend their pick up service at all. Please hire more staff or have pick up ready inside for convenience. This is unacceptable."

"I think a lot of you know that shopping is never a pleasure at Walmart. I don't use self checkout anymore (because I got tired of working and not being paid for checking out my own groceries, plus the issues that come with it). So, I must go to a cashier. There usually aren't very many of them open, and I have to wait in a long line. But what bothers me more is that on two occasions seven days apart, on two different registers with two different cashiers, I noticed that the machine does not tell you how much you are paying for each individual item. The total just keeps climbing, and you're not able to see what you are being charged! I couldn't believe what I was seeing, and I questioned the first cashier. She told me that she had been dealing with the issue for about four days, and that she had complained, but no one had been in to fix it. So, today, I was at a different cashier at a different register. To my surprise, I was not able to see what each item was ringing up at. I questioned the cashier, and he told me that it had been like that for a while, but they hadn't fixed it. He could sense my frustration. I asked him who I could complain to and told him that I knew it wasn't his fault. I went to customer service at his direction and complained about the two instances. The lady there seemed like she didn't know about the problem, but that she would put in a report. She also told me that I could complain to corporate. Here's the thing: Groceries are expensive. How many people are going through the line, paying, and being overcharged without knowing? I like to watch what I am being charged because I have been charged more than the advertised price many, many times. If I can catch it at the register, at least the cashier can void it out and put in the right price. But if I catch it after paying, I have to go to customer service and stand in a line to get it fixed. Also, there are times I forget to check my receipt before leaving the store. So, I always make it a habit to watch my prices as I am being rung up. I just feel that this is unacceptable that this has happened twice in seven days at this store. What's going on?"

"My uncle took my family and I to this Walmart after the airport loss her luggage. Honestly, it looks like a really nice from the outside and I was impressed with the outdoor living section as well. Food- this location was missing my favorite crackers and the overall isle looked like it needed to be restocked. Clothing - they did not have boys shorts for my nephew. I mean it’s Florida and 80 degrees where are the shorts?! Tons of sweatpants but no shorts. Also, they could use a bit of a better selection of women’s pajamas shorts. My sister could not find any at this site. Toiletries- excellent and well stocked. Service- not great but okay. The customer service associate made me go back to see how much the socks my sister was trying to purchase due to no tag. Bathroom- okay but it was a bit messy. Standard public restroom experience but not horrifying like most. Overall, I would recommend because it’s a good experience."