The Setai, Miami Beach 2001 Collins Avenue, Miami Beach, FL 33139

"We were just at the hotel for breakfast and left our car with valet. After and hour, when we wanted to leave, we went to valet and asked for our car. We waited an hour before the hotel manager came to tell us that they LOST our keys. Till now they have not yet found this. The only help we received was from the valet manger and a nice lady in the valet booth. Before that we were dismissed and everyone refused to tell us what was going on. We will NEVER leave our car with them again!!"

"Hands down the absolute best hotel and experience in Miami. My wife and I celebrated our 19th Year Anniversary at Hotel Setai and we must say that the service was incredible. The entire staff will treat you like royalty. Pablo and Maria are the absolute best! Kind and sweet. Always approached us a with the biggest smile and made it a point to genuinely get to know us. We highly recommend this place and we will be back soon!!"

"A Perfect Anniversary Retreat at The Setai Miami My wife and I celebrated our first anniversary at The Setai Miami, and the experience was nothing short of exceptional. From the warm welcome with honey lemon tea during check-in to the delightful anniversary dessert and champagne in our upgraded Junior suite on the top floor, every detail was meticulously handled. The spacious room was amazing, boasting all the luxury amenities one would expect from a 5-star hotel (automatic black out shades, dual sink, lots of closet space, amazing bed, etc). The housekeeping service was thorough, tidying up our room twice a day, ensuring a pristine space to return to. The highlight of our stay was the remarkable private beach access and three pools with varying water temperatures. The availability of a well-stocked gym, complete with refreshing amenities like free water and cold aloe towels, added to the wonderful experience. While the service was generally excellent, there were moments when some staff members seemed a bit reserved, although this was the exception rather than the rule. When compared to Mandarin Oriental Miami, The Setai Miami surpassed expectations in every aspect except for location – we personally favored Brickell. Overall, our stay was nothing short of amazing, making The Setai Miami one of the top hotels in the Miami area."

"My husband and I stayed her for our wedding anniversary. The service is wonderful. The rooms are nice. There are 3 pools on the property and a secluded sitting areas. The property is on the beach and you can literally be served anywhere from the pool to the beach. The staff are amazing and attentive. The food at brunch was great. My husband had fresh squeezed juice every morning as I had iced mocha latte and unlimited mimosas. The hotel has beautiful details all around. We have told many friends and family and most certainly will return. There is spa on the property and two bars as well as two restaurants."