Sheraton Suites Orlando Airport

"This hotel was great for our last minute stay. Price was a little high but they have a 24/7 airport shuttle which was extremely clean. All of the workers we interacted with were very pleasant. Breakfast not included in all rates and is $18 for the hot breakfast buffet and $14 for the not hot buffet. Cannot speak of the area because we just used it to sleep."

"The team was so kind to let us check in early after getting off our cruise. It made it so much easier with our 1 year old. The shuttle to the airport was very convenient and all of the Christmas decorations were super fun! We were super happy with our room size & quality for the price. The location is in close proximity to many nice restaurants as well."

"Absolute best! I stayed in a 1 bedroom suite. Everything I needed was provided. The soap, shampoo, conditioner and lotion provided, made a great ending to my day. Smells amazing! My flight was cancelled and I was only supposed to be gone for a day. I didn't pack any of the extras I needed. The bed and pillows were very comfy! The cherry on top of my day... The dinner and bar was open. I was starving and so happy to be able to relax with a glass of wine and real food. The bartenders were so nice! I also had my small dog with me. I had to pay a $100 non-refundable fee but totally understand and didn't mind. They provided a shuttle to the airport the next day. Very happy with my stay and highly recommend!"

"I want to give this place a good review, I really do. The facilities are superb. Rooms are large and spacious. A few things here and there require maintenance but no deal breakers there. The biggest problem we had was the staff and getting answers to questions. We made the reservation and asked for certain amenities which we were told were included in the room they assigned us. Upon checking in we found out the rooms they assigned us didn't have what we asked for. Okay, not a problem when we told them that they changed our room to one that met our request. When we asked questions about scheduling things we were quoted a price then when the CC was charged it was for a higher amount. It's little things like this that happened multiple times that just added up to the bad experience. They even forgot to tell the shuttle service we needed to be picked up at 3am for a 6:50 flight. Luckily there was a shuttle for a different family and they had room but that almost made us late. One side note to be fair to the staff on site. You saw the same staff behind the main desk or food counter all the time no matter if it was 11 pm, 9 am or noon. When I joked about always seeing them there and asking if they ever got to rest they chuckled and rolled their eyes. I guess they're short staffed which may explain the inconsistent answers we get. With any luck this is something that can be addressed and fixed but really it made our stay suboptimal. Lastly a high end place like this doesn't have a complimentary continental breakfast? I'm still boggled by that."

"Quiet rooms, nice hotel. 10/10 would stay again. Staff was friendly. My only complaint overall was that the walking path stops at the next door hotel Ramada and not here at the Sheraton. There is a beautiful pond with a safe walking path and it seems to just miss the Sheraton. In the name of safety it would be great to see that added. Otherwise 10/10."