The Fritz Hotel 524 Ocean Drive, Miami Beach, FL 33139

"Bad room, bad smell, the pictures he saw you is very different in real. Moistik in the room, bad bed old room. I book for 2 nights and I stay only 1 hours to find another hotel. And not refundable. I travel 3 times per month, but this place was my bad experience I never see in my life. Motel is better than this hotel"

"The room was priced right and great location. The room is very nice. The Best part though was Fernando. The evening shift gentleman that checked me in. He is very , very nice and even offered to help me with my bags. He talked with me about Miami. The Best customer service I've ever received. The Fritz is Lucky to have him!!!"

"Total dump, absolutely the worst hotel. Rooms smell so bad. Water leakage with no windows. They canceled the room with no refund. Made multiple calls to talk to Fernando and Manual(manager). All I got was lies. Staff members don’t speak or understand English enough to communicate. They are extremely rude. Avoid Fritz at all cost."

"We selected a room with partial ocean view and it was perfect! Advice to new travelers: the heart of South Beach is a strip of old-school Miami hotels. Very, very few of them have balconies or ocean views. If they do, it’s very expensive. And these are older buildings where everything is compact. It’s a real city in all its guts and glory. We picked The Fritz because it was the BEST deal to get a room right in the heart of South Beach with a little ocean view at a decent price. We were shocked to find a full kitchen and living room. You won’t find that in this area easily. If you need to be pampered and fine dined at an ocean front apartment, do not stay in South Beach (pick North Beach with larger hotels). If you live in the suburbs and go to bed at 9 pm and can’t handle sounds, don’t stay directly on South Beach! This area is an actual city with bars and clubs on the main levels of every hotel. This is The Fritz, not The Ritz. The staff does not kiss your ring, but if you talk to them respectfully, they’re very nice and accommodating (and I don’t speak Spanish). I had zero problems with the staff or rooms. And the tiny hole in my curtain that allowed the beach sun to caress my room in the morning was wonderful. But I spent more time enjoying the beach outside my doorstep and city life than analyzing every crack and hole in my room."