Best Western Airport Inn & Suites

"We were forced into a suite that did not exist. The website says 2 queen beds and a pull out couch. There are no couches available, but theyvsure do charge you for the suite. The rooms smell like cigarettes and are dingy. Front desk staff are not helpful. Manager never addressed issues."

"Super friendly staff and very courteous. They had the room available as early as 10 am so we were able to check in earlier than we anticipated, and they let us leave our luggage in a secure area after checking out while we were at Disney World for the day, then shuttled us to our flight that evening."

"Stayed here after our cruise. For the couple pros it was a big room, and it was clean. The beds were fairly comfortable. The rest is kind of negative all around. When we got there, the lobby was crowded from people waiting for a shuttle. The front desk staff were kind of slow as it has never really taken me so long to check in. We were there early and were able to check in early, but they charged us an early check-in fee. It's not a big deal, I guess, because we were happy to be able to check in rather than just drop off luggage. But we have checked in early for free at other places. When we went up to the 5th floor to go to our room, it reeked of weed or something that smelled the same. Since it is non-smoking, that was a little concerning, and we continued to smell it in our room at times. The next morning, we went down to get breakfast at 9:30 after packing to find they close at that time. We figured it would be open till at least 10. We didn't realize this at first, and the staff was a little rude and refused to help us. We ended up going over to the waffle house, which we would recommend, but we wouldn't recommend this hotel."

"The included breakfast was amazing, the lady who runs the breakfast area brings out new bagel/muffin trays and fresh egg and sausage trays every 10 mins. Nice and hot. The free airport shuttle was ahead of time and convenient. The rooms are alright, you get what you pay for. The beds are comfy, the bathrooms are outdated but very clean which is the most important. The only negative thing I have to say about this hotel are the carpet rooms, I absolutely hate carpet in rooms, you can smell the moisture locked in and it sucks."

"We used the park and fly with this hotel. We checked in Wednesday, took the shuttle to the airport Thursday morning, left my car at the hotel, returned Sunday evening, took the shuttle to the hotel and stayed the night. First the good-the park and fly rate was great, the location was decent (close to a few restaurants), the shuttle was clean and convenient, the hotel was clean and the beds were fairly comfortable. The staff was friendly and helpful. The bad-while the location was nice, getting in to it was very difficult with the amount of traffic there was and, even though there were restaurants that were within walking distance, it wasn't an area you would necessarily want to walk in at night or alone. It was quite loud outside our window late Wednesday night when some workers in trucks were playing music and talking. They messed up our room both nights...I booked a king and was put into a queen room both times. The king suite we finally got the first night had no couch. The a/c was very loud as was the fridge on the second night. The shuttle runs at specific times which led to having to go to the airport an hour earlier then necessary and waiting at the airport an hour to be picked up. We didn't get to have breakfast the first morning because we had to leave so early for the airport. The second morning I was excited for breakfast because I didn't eat dinner the night before due to getting back at almost 10:30pm. Pictures online show a hot breakfast...what was offered was barely a continental breakfast. They had cereal, toast, a couple muffins, yogurt, oatmeal packets (but no hot water) and apples with watered down juice and coffee. I was so disappointed to say the least. It's a good deal for the park and fly but I am not sure I would stay here again."