Dollar General

"Associate Ashley is very rude. Has worked for company over 12 years and refused to price match even with it being company policy. Waited until I turned around to take off name tag like I didn't see it. Actions of someone guilty. Lots of items in store are stocked in the wrong spot. I spoke with the district manager. He was helpful and says he would resolve the issues. Don't let her do you like she did me. Unprofessional and very rude woman. Get your price match"

"Today marked a stark departure from the positive experiences I've come to expect during my visits to this store, courtesy of the "manager," Dereck. My regular trouble-free encounters abruptly shifted. Driven by various issues, I felt compelled to voice my concerns through this review. I've taken the step of officially filing a complaint with corporate, contemplating legal action due to the discriminatory treatment I endured. In my recent visit, involving an expenditure of around $100, challenges arose as the coupons failed to register correctly. Adding to the frustration, items I purchased earlier were mistakenly handed over to someone else by a Dollar General cashier. A review of my receipt on the way to my car revealed the improper application of coupons on my account. Despite Dereck's visible upset, seeking his manager’s assistance and guiding her through necessary changes, he refused to re-ring the items, dismissing the system's error. Emphasizing that it wasn't my fault, I insisted on having my items rung up accurately. However, Derek argued, asserting blamelessness. My plea was simple – I wanted my purchased items, irrespective of fault. During our conversation, Dereck's unprofessional behavior, stating he'd never return items due to coupon issues and his condescending tone, left me no choice but to leave without my money or purchased items. Given the debit card payment, the refund process taking a few days compounds the issue. The culmination of this, along with the incident of my items being given away by a Dollar General cashier, strongly suggests differential treatment based on my ethnic background. I'm incensed, feel utterly helpless, and find it hard to fathom being subjected to such treatment. Absent support, I am compelled to pursue legal action for (1) discriminatory treatment, (2) failure to abide by corporate policy, and (3) pain and suffering from embarrassment, witnessed by at least eight people, including Dollar General customers and employees. Urgently seeking someone to address these concerns and prevent further escalation."

"Great store manager!!!! ALWAYS KIND, COURTEOUS, AND RESPECTFUL"

"It is 8:11 doors are not open. Hours of operation are 8am to 10pm. I'm gonna go somewhere else."

"Fun friendly people with great prices is nice time for any shopper, may your day seem that much better, when you know you saved a bunch from anywhere else. Prayingfor a big store has a price like anything does, just imagine what the electric bill is for a huge wearhouse, keeping it cool year round. Big store lots of cost that trickles down to you."