HomeTowne Studios Covington, GA

"We will be back in about a week. This extended stay has the same problems that most of them do. The difference is the staff. They care. Period. If you have to come to them with an issue, it is apparent that they've been abused and are ready to be disrespected again. You can see them brace for it honestly. Our front door lock broke. I went to them (Shamekia Lewis assisted us) and they looked at it and moved us to another room. Quickly and apologetically. She was professional, apologetic like it was her house that inconvenienced me and worked so hard to find a room close so it would be easier to move. I find the service to be friendly and quick. The room had everything we needed, I didn't have to eat out not once during our stay. We weren't bothered, the folks in the adjoining rooms were friendly. The price is excellent. We will be back soon. Thank you for a stay that allowed us time to recuperate and keep going."

"The host at the Front desk, can't remember her name but started with an "L" was helpful and kind. The room was clean with no smoke smell, no outside noise, and the bed fairly comfortable. The price was amazing!!!! Would do again."

"If I could rate this as zero, I would. This was, without a doubt, the worst experience I ever had in my whole life. I could list around 20 issues that happened during the last weekend, but I will give you a few examples. First: no reception, you got to call to a phone number for someone to come, and when we arrived, the security was sleeping and I literally woke him up to check in. Second: in the minute I opened the room door, I felt this disgusting and REALLY STRONG smoke smell, like cigarettes, even though they say is a smoke-free facility. I have smoke/cigarette allergies and sleeping on a room like that for the first night literally got me sick the whole weekend. On the second day they moved us to another room, which was still smelling like smoke. The aisles were full of trash bags, and they were all damaged so they were trash everywhere. On the second day, I called them on their phone number to ask for a towel. They said they would bring one in 10 minutes. I had to call to other times in the next hour, and they still did not bring the towel I asked. The bathroom door doesn't lock. The mattress was way bigger than the bed set, which means if we moved to the edge of the bed, we'd fell. There was this lady on the room below ours, she was literally knocking the roof (which was our floor) and she was complaining about an inexistent noise, according to her we were walking too loud (what the hell was that supposed to mean)? This lady came to our door to complain about this noise when we were literally laying on the bed just typing on the cellphone. On the following day, the security came to me to talk about this lady and the complaints, and he was rude and he was telling us we shouldn't keep the noises (WHAT NOISES?). In the middle of one night, I woke up with a really loud music playing on the room above us. I saw two couples checking in and 5 minutes later checking out because of the disgusting conditions of the rooms. One of them showed us pictures, the room had no towel, no toilet paper and a lot of roaches poop on the bed sheets, floor and walls. If this hotel was free, it would still be the most expensive one that exists. I hope nobody ever has to face a situation like me and my friends, this is not right and I hope booking consider my comments because after this I will think twice before renting on this app again. They could ruined our entire trip. And to you, owner of this property, you should be embarrassed to come here to answer the comments instead of taking some action to fix those issues, not even animals should sleep on a place like that. Have some respect for the people who give you money, upload some reals photos about the rooms because the ones you put on here are totally fake, or close that terrible please you call a hotel. I'm pretty sure these comments here that are recommending this place are people related to the owner because there is no way any human being would recommend this place. And please owner, don’t reply this comment with automatic answers saying you’re sorry because clearly you’re not, anyone that ever went to that hotel knows it."

"The room was filthy, looked like the bed was made and that was about it. The blankets were stained. Upon entering the room we were welcomed by so many roaches. The bathroom, floor, walls basically everything was dirty. The roaches were crawling everywhere. The staff was very nice to us but I cannot recommend this hotel as the big infestation made it an unrelaxing moment. I was not able to fully sleep as was afraid from roaches roaming around the bed. Please do not stay here unless they have fixed the roach issue."

"So I have always heard horror stories of roach motels but had never seen one until this place. I am forever traumatized and will 100 percent check the rooms where ever I stay before I pay from here on out. The A.C did not work first of all but the worst part was that it was heavily infested with roaches. Baby ones running all over the floor, big ones crawling up walls and fridge. Dead roaches under covers. The mattresses need to be burned! That's how gross they are. Smelled like mold. Also, they seem to have lots of low income permanent residents there. Whoever runs the front desk NEVER answers the phone and no one is ever in the office. We stayed for about 10 minutes and said heck no we are going elsewhere. Then it took a ton of phone calls and getting the Run around to get a refund."