Sears Appliance Repair
3701 McKinley Parkway, Buffalo, NY 14219
Hours open
Monday:
9:00 AM - 10:00 PM
Tuesday:
9:00 AM - 10:00 PM
Wednesday:
9:00 AM - 10:00 PM
Thursday:
9:00 AM - 10:00 PM
Friday:
9:00 AM - 10:00 PM
Saturday:
9:00 AM - 10:00 PM
Sunday:
9:00 AM - 10:00 PM
Location & Phone number
About the Business
Sears Appliance Repair is a trusted institution located at 3701 McKinley Parkway in Buffalo, New York. We specialize in repairing all types of appliances, including refrigerators, washers, dryers, dishwashers, and more. Our team of experienced technicians is dedicated to providing top-notch service and quick solutions to all your appliance repair needs. Whether it's a minor repair or a major overhaul, you can trust Sears Appliance Repair to get the job done right. Visit us today and let us help you keep your appliances running smoothly.
Reviews
"Of all the repair men that Sears has provided through the years, and all were good, this one was the most arrogant, condescending and lacking in customer service skills of all of them. I asked for a new coil that burned my plastic measuring cup and rendered it useless. He said the cup was improperly secured in the dishwasher. I asked him how do I secure a quarter cup plastic measuring piece in a dishwasher? I then sarcastically asked him if I should tie it with a rope? No response. He said we, representing Sears, are not going to replace the coil. The cup apparently fell onto the circular coil on the bottom of the washer during a washing cycle and was annihilated. So all he did was clean the coil and removed the red plastic color from the destroyed measuring cup. FYI: I didn't even ask for a replacement of the ruined cup and I wouldn't. His arrogance and total lack of customer service was a big turnoff. And on the way out, he saw shipped parts to repair my washing machine. He said, "Oh, I also repair washing machines. I may be back." I told him, no thank you. He was very put out. He emailed me all my paperwork and falsely wrote "phone" on the signature portion as if he called me, which he never did. That in itself was a huge red flag. Please do not send this "repairman" to my home again. Thank you."
"Sears helped out with my Snowblower's Issues I'm grateful for their services."
"Our service technician was courteous and mannerly in relaying the details of this diagnostic visit."
"Was never given option to reject repair and was charged 3 times the diagnostic fee for 30 minutes with no warning of what repair was needed."
"Very knowledgeable, thorough & superb customer service skills. Easy to talk to!!! There should be more like him in the service industry!"
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