The Fairfax Apartments 117 West City Hall Avenue, Norfolk, VA 23510

"I have lived here for 7 months now and I am in love with my studio apartment! I feel very safe in the building and in the area. I love that the parking garage is right across the street and have only had one “issue” with parking during a city event. From the very start, Management has made me feel very comfortable and welcomed. I have had no maintenance issues since moving here."

"I have lived at the Fairfax Apartments for 1.5 years. It's been one of my favorite apartments: great character, great location, easy parking (with the city parking garage just across the street), and friendly staff. Plus, I never hear my neighbors! In my entire time here, just one issue. And the maintenance team was quickly on top of it! A shout-out to Rodney who stopped by after-hours to assist with the problem. And, he called afterwards to make sure it was still working properly. I was definitely impressed!"

"We've only lived here for 5 weeks but so far we're very satisfied. Kim Edwards in the leasing office, with whom we met via FaceTime and via voice and email, was personable, professional, and expedient in processing our paperwork etc. We actually rented sight unseen but were happy with our building upon arrival. It was clean, odor free, and well appointed. The seating area on the ground floor is currently closed due to COVID. We are hoping that within the near future it will be re-opened. Unfortunately, the roof top deck access available for all the residents is also closed. This is disappointing but I'm sure that they're complying with the governors directives and it will be made available again soon. Our 8th floor flat in this circa 1904 building was as expected. Nicely laid out and spic and span. Dimensions not exactly what we had calculated but we were able to move our furniture around a bit and made it work. Since we've been here we've a couple of minor issues. We were extremely impressed by the way they were dealt with. Literally, within hours which was greatly appreciated. The system that the leasing company use has a multitude of capabilities from submitting work orders, to paying for rent and utilities. Since COVID-19, and until recently, the gym was shut due comply with the governors recommendations. The gym is now open, albeit at a smaller capacity, the leasing company is making a concerted effort to re-open it. It's necessary to book a gym session for the moment and that can be accomplished via the app. So, thanks to KimEdwards and her colleagues, so far, we're happy with our little flat. We hope that the roof top desk on the Virginia Building will be open soon so we can see the sites offered by this lovely city. The location of this building is incredible. Surrounded by water, parks, shops, restaurants....Who could ask for anything more. As I said above, we've only been here 6 weeks and hope that things continue to be very satisfactory."

"The units are really nice and newly renovated. I appreciate the fact that the walls must be well insulated because I never hear my neighbors which is really nice. The management is responsive and helpful. My only complaints are that my washer/dryer is smooshed into my closet, so I have very little closet space and it’s very difficult to do laundry in such a tight space. I have a rather large utility closet across from my kitchen that I’d think would be the perfect place to put the washer/drier so it’s frustrating but I’m still grateful to have the ability to do laundry in unit. I’m not sure if all the units are set up like this, but had I been able to tour the place before moving in I might have chosen a different unit or floor plan to avoid it. Also, the building still has rather old windows installed. I understand that it adds to the look, but I wish they had installed new windows that maybe wouldn’t be as drafty (I can feel the cold and heat radiating in) or allow as much noise in (there’s very loud construction across the street). Other than that, it’s been a nice place to live. It’s in a really great location and I love the high ceilings and nice new appliances. Generally would recommend!!!"