Super 8 by Wyndham Lynchburg VA

"The non Smoker room had ambiance of Tobaco BBQ. Breakfast is awsome to call a super Fasting. Waffel got empty by 7, and No Fruits or Yougrt. You can have coffe and Juice. Happy,"

"The front desk ? Unprofessional. Elevator was out of order which won’t a problem it’s life but when you got people scared to walk the hallways cause it smells like cigarettes & weed. People making noises , being disruptive, room being dirty, blankets not washed, room keys don’t work like come on man it’s ridiculous."

"If there was a way to give a negative * count I would. This trip is the worst I have ever experienced at any hotel, and I have travelled the world. First Expedia messed up the reservations (separate issue). When I called the front desk at the motel (address the Expedia issue), no one answered the phone (numerous different occasions). I had to call the main Wyndham booking agent and tell the to get someone to answer the phone at the front desk of the motel on more that one occasion. Keys kept going dead, had to have them remade 3 times, the front desk blamed it on my car key and cell phone in my other pocket. I was to have adjoining rooms and one was to be handicapped assessable all on the first floor. The rooms were on the first (elevator was inoperative), but "on opposite wings of the building". Going from one room to the other you had to walk past open storage rooms full of trash, cleaning supplies, laundry etc. Not aesthetically pleasing to look at nor smell. The room that was to be for my mother-in-law's was not handicapped accessible, very shabby, the bedding had not been changed (wife found and ear ring in the bed). The fire alarm was non existent (really not there), when inquiring about the alarm, we were told they could do nothing. There was no chairs in the room and when asked about it we were told there are none. It appeared the front desk was a play location for children, several of them. I believe they may have been the managers children. When showing a little displeasure about the room(s) situation the manager Heather Moore said not to be rude to her employees. Yes the manage chastised a customer for a legitimate complaint. "REALLY!!!" The second room (I have photos) Once I got settled I realized it was also not well maintained. Stained bed linen, desk tops not cleaned, no signs of vacuuming. No coffee in the room, no ice bucket (Yes I am being picky now). I then had to get something from the car and the person working the front desk was standing in the middle of the doorway (yes front entrance) smoking cigarettes' (it was not cold out either) next to a big sign this says this building is a no smoking facility in all public spaces and most rooms. And there is more, I don't even want to begin about the other service's (Free breakfast) that "were deplorable"!!! I think you get a clear enough picture. Reservations were very very short fuse, because my mother-in-law's brother was in hospice and she needed to see him. After calling my usual place (Holiday Inn) and others the Super 8 was the only place that had the rooms I needed (according to Expedia). This Motel should be listed as an hourly motel if you get my meaning?"

"Hotel is cheap so don't expect anything amazing. The good: my room had a brand new TV, new armoire, dresser, lamps, bed. Staff very friendly and nice. Could tell some walls had fresh paint. The bad: carpet is in tathers and the sofa in the room looked old and disgusting. No towels in the room. Room could have been cleaned better but wasn't dirty just dusty pictures."

"Wyndham, you should be ashamed! Stinky room, so bad we had to go buy air fresheners. Microwave cord wouldn't even reach the outlet, we had to move it to use it. Sink sprayed water all over you. Had to ask for supplies, like even a garbage can. TV didn't work correctly. Received a towel that had never been washed, still had the tag on it. I could go on, but you get the point. Location to LU was great."