Jersey Mike's Subs

"I've only been to Jersey Mike's a couple of times and it's always been to this location. Never had any issue. Today, I tried the #25 Bacon Ranch Chicken Cheesesteak and it was delicious. I ordered online and it was ready at the promised time which is always nice. I'll definitely be back!"

"Usually jersey mikes hands down all 5s. Not today.i ordered a number 55(chicken big kahuna). What I got was a steak big Kahana. I also ordered a club sub. They didn't do mikes way as I asked nor did they add the bacon. Now usually they do it correct, but I happen to pay and before I lifted my head up, the subs in the bag. I didn't mind knowing they would get it right. But this was a mistake. And I used my bday sub reward on it. I also called to let them know and no one answers the phone."

"As someone who worked in the food industry it’s very disrespectful to say “we don’t have anymore bread” 15 min before closing knowing you are lying and just don’t want to help someone. The management needs to do better with their employees, and if there was a manager there and they allowed them to say this then that’s very sad. I went in for 2 cold subs, nothing cooked at all so would’ve never dirtied anything and they say “we’re out of bread” knowing they have it. Reading the reviews shows I’m not the only one who’s had this issue."

"Let me begin this post by stating how much I love Jersey Mike’s subs on a normal day. This day was unusual. I placed a mobile order for an Italian sub and wrote in the notes for the pepper relish to be placed on the side. When I picked my order up, (which was not on the order pick up cart), I looked in the bag and noticed there wasn’t any red pepper relish. I asked the guy who handed me the bag was it on the side like I requested. He asked Ryan (the person who made the sandwich) and he said oh let me put some in a cup. I asked Ryan is he sure he didn’t put it on the sandwich being that there wasn’t already some in a cup in the bag. He assured me that he didn’t. I like to put it on myself because I only like a small amount. Well when I got home and looked at it, sure enough I saw relish. I also tasted it and it was spicy. I called up there and spoke with Ryan and he told me to bring it back. I have three small kids at home, what an inconvenience for something that isn’t my fault. So I asked him what are they going to do for the inconvenience and he said they wouldn’t be doing anything but remaking the sandwich. That is poor customer service. I understand bringing it back, but I don’t understand inconveniencing the customer and doing nothing about it. I live 15- 20 minutes away. Terrible experience on top of the fact that Ryan lied about not putting the relish on the sandwich. Smh Let me also add that this is not the first time this has happened to me at this location, but it’s the first time I complained about it. It comes from not paying attention and rushing...at the customer’s expense. **Update: The general manager did rectify this situation which is why I changed the review to three stars.**"

"I visited this establishment on January 19th and ordered the Mike’s Famous Philly Cheesesteak and it was pretty good. This was my first time visiting Jersey Mikes and overall, I would go back there as they are prompt and efficient. The workers were nice and bring your food to you as you wait. The only concern that I had was the meat was a little too salty. Other than that, I enjoyed my food!"