The Shop Salon

"I did not find my appointment enjoyable or relaxing but after a day or two I was pleased with my haircut"

"I was in Bethesda to attend a wedding reception and needed a blow out. I chose The Shop Salon because of its excellent reviews and close location to my hotel. I was treated royally as soon as I arrived, offered some water and apprised of when I would be taken. Johannie was the stylist who did my blow out. She took her time, not rushing me out the door because I was not a regular. She was very sweet and personable, and my entire experience with Johannie and the salon was excellent."

"Johannie gave me a fantastic haircut, but more importantly, she really listened to what I wanted and worked to emphasize the natural wave in my hair rather than blow drying it into oblivion. She didn't try to upsell me on any products, and showed me some techniques I can try at home ♥️"

"I was really disappointed in my experience at this salon, especially after reading and hearing glowing recommendations both online and from local friends. From beginning to end, the roughness and lack of care I experienced was confusing and painful. To start, the person who washed my hair did not do a thorough job (there was shampoo left in my hair when I got back to the stylist’s chair and I had to be re-rinsed), and she somehow managed to tangle my hair in a way I haven’t experienced since childhood. The stylist, Grazia, asked if my hair had already been tangled (it hadn’t, I had brushed it before I came to the salon) or if it tangled easily (this has never been my experience). Grazia was incredibly rough when she brushed out my tangled hair. She used a dirty brush that clearly had someone else’s hair in it (the cape that was put on me also had little clumps of old hair stuck down the front of it). I had mentioned at the very beginning of the appointment that I was experiencing postpartum hair loss; this did not stop Grazia from aggressively yanking that brush through my tangled hair. It was the most painful experience I’ve ever had at a salon. The haircut itself was extremely quick and not as thorough as I’m used to, but I was happy with the overall look. Unfortunately, Grazia styled my hair with a hairdryer on the highest setting, and was not careful to angle it away from my head. My head felt scalded, and still feels tender in places a day later. At no point did Grazia use any product in my hair such as a conditioner that would have helped with the tangles, or a heat protection serum/spray that would have helped minimize damage from the hair dryer. Doing my hair at all seemed to be an inconvenience that Grazia was trying to get through as quickly as possible - she spent most of the appointment watching the stylist who was working next to her. This experience was confusing and upsetting. I’ve truly never been treated this way at a salon. Usually I enjoy the care and relaxation of the salon experience regardless of how the haircut itself turns out, but this was thoroughly painful and stressful. The lack of care was truly disorienting. I am giving two stars because the haircut itself looks fine. I will not be back to this location."

"Bruna’s a godsend. I got a Milbon Deesse deep conditioning treatment, color, shampoo & style - not in that order. My hair’s never been this healthy and the color’s spectacular."