Kohl's

"Marcus an associate at Kohls in Clifton Park NY was so very helpful to me today. Answered all of my questions and was so pleasant and helpful. Even helped me navigate the Kohls app on my phone. So nice to shop at a store and have an associate want to be so very helpful."

"Love Kohls and my Clifton Park Store is my absolute fav-Today 12/30/23 a cashier named Sharon S was particularly kind, patient and helpful with me at the register- she went above and beyond to make my experience a great one- Deb who is often at customer service is also one of my favorites-so positive and helpful in handling any of my returns. These wonderful people and great deals are what keep me coming back to Kohls to do the majority of my shopping! :)"

"Kohl’s is a new store experience for me. Staff were extremely courteous, cashier was very pleasant and patient as she walked me through awards program. Store was very clean and selections were awesome. I was initially curious about the store, very happy I visited."

"During my recent visit to Kohl's, I was highly disappointed with the state of the store. As someone who shops here frequently, it was disheartening to see how disorganized and messy it was on this particular occasion. The lack of organization was evident throughout the store, making it difficult to find items or navigate the aisles efficiently. To address my concerns, I requested to speak with the manager. Unfortunately, when the manager finally came, they informed me that everyone was busy, leaving me feeling unheard and frustrated. The lack of attention and assistance from the staff further added to my disappointment. Despite walking around the store multiple times, no one greeted me or offered to help, which is not the level of service I am accustomed to at Kohl's. Moreover, I noticed that even the store's technology and health products were excessively dirty, which was quite off-putting. This lack of cleanliness and attention to detail made the shopping experience even more unpleasant. I was particularly disappointed by the manager's lack of customer service and accountability. In a situation like this, I expected the manager to take responsibility and address the concerns promptly, but that was not the case. While I have had positive experiences at Kohl's in the past, this recent visit left me feeling let down. I hope that the management and staff will take the necessary steps to improve the organization and cleanliness of the store, as well as prioritize customer service and attentiveness."