Alto Pharmacy
100 Park Avenue, Manhattan, New York 10017
Hours open
Monday:
9:00 AM - 7:00 PM
Tuesday:
9:00 AM - 7:00 PM
Wednesday:
9:00 AM - 7:00 PM
Thursday:
9:00 AM - 7:00 PM
Friday:
9:00 AM - 7:00 PM
Saturday:
8:00 AM - 4:30 PM
Sunday:
8:00 AM - 4:30 PM
Photos
Location & Phone number
100 Park Ave FRNT E, New York, NY 10017, United States
About the Business

Alto Pharmacy, located at 100 Park Avenue in New York, is a health-focused institution that offers pharmacy services and a store for essential products. With the convenience of same-day delivery and exceptional care, Alto Pharmacy aims to provide a better pharmacy experience for its customers. The institution also offers the option to transfer prescriptions easily and set up one-time deliveries for multiple medications. Additionally, Alto Pharmacy's team is dedicated to finding coupons and savings to ensure that customers receive their medications at the best price possible. Customers can have their medications delivered to their home, office, or any other location of their choice by Alto Pharmacy's dedicated couriers. For any questions or concerns about prescriptions, the knowledgeable pharmacists at Alto Pharmacy are available to provide assistance through the Alto app. Experience the difference that a better pharmacy can make by getting started with Alto Pharmacy today.
Reviews
"I must say I got this account under my account for my mom so she can get the deliveries by hand from someone but unfortunately the first delivery man only rang the bell. I left the medication in the front door, knowing it’s a big building and anyone can take the medication instead of waiting for my mom to open the door and hand it to her where later she had to get a chair sit down. And with her leg, pull the package over to her, then bent over with her back back and pick up the medication. I hope the next delivery can be handed to her hand and not the floor. I would like to continue for you guys to do business for us and servers as we expect."
"Very positive experience with the care managers on phone. Very polite with a great deal of patience and professionalism. Delivered by a friendly, kind and respectful person. I am new to Alto but so far I am very pleased."
"Will never use this again and wouldn’t recommend- disorganized and incompetent. They went to the wrong apartment and without calling or doing an anything to resolve, just left. I live in a doorman building so they could have left to there. They were unable to redeliver same day bc no one at the 800 number could get in touch with dispatch at 3pm on a weekday. Edit to reply to the response: it would have been nice to have had this escalated when I was sick and waiting for my medicine delivery. I had asked whoever I was on the phone with @ alto MULTIPLE times to escalate and she said there was NO ONE to escalate to. Again, complete incompetence."
"I have about 2 years with them they are AMAZING. Switched from capsule and others and haven't been disappointed. The delivery people are always so nice. It's hard to get them by phone sometimes but when you do it's great customer service so I don't mind the wait. Good customer service is hard to come by these days. I hope they stay this good."
"These people are thieves. My prescription was supposed to be delivered last night at no cost. Instead was delivered this afternoon for a $10 'expedited' delivery fee. Expedited when they received the script yesterday early afternoon? I will never use them again. They owe me a refund but of course I'll never see it. Thieves."
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