Gold's Gym San Antonio Crossroads

"So clean and best customer skills the Boss Lady is awesome. Everyone comes and goes with no problem, respect each other thank you gold gym."

"My family has been pretty much going to this gym for the latter part of about 10 years. My Dad originally had a membership for myself my mom and other siblings back when you could get a family membership so I guess you can say we’re ”grandfathered” in. For the most part it’s been a great and refreshing experience until the date of 1/12/24. My Dad told my family about him trying to take one of my brothers to watch a workout and mind you he’s been goin since they the kid zone there. Was made to feel like he wasn’t welcome to be there by the manager who was there first she thought he was under age which he wasn’t then she made my dad go through our whole membership three times while talking to him in a very condescending manner. Again my dad’s been a paying memeber since 2014. She wanted to take pictures and check birthdays and according to my Dad she was doing her job but her customer service abilities were horrible and demeaning especially with my brothers standing there with him. I’m glad my dad chose class and decided to leave and not cause a situation for himself. Never have I heard such a story how embarrassing that could have felt and to hear my brother throughout the day apologizing to my dad feeling it was his fault he had to leave. I advised my dad not to go to that one anymore because clearly there’s no respect for members who’ve been there a long time. If Golds Gym Crossroads offers refresher courses in customer service they should definitely send the Assistant Manager."

"One of the newer Gold's Gym with all Gym80 equipment. I came to the location specifically for that. Down side, poorly organized machine equipment. Bicep machine mixed in with the quad equipment mixed in with the back equipment with a different bicep machine on the other side of machine area. Other down side which has been strangely consistent across the Gym80 Gold's, the bathroom is never clean. Out of soap, paper towel machine not working, poop in the toilet... I'd go back with these expectations."

"Great location! All the equipment is updated, the weight room floor is clean, all the equipment you’d need/want. No complaints!"

"Where to begin...? To start I'd like to preface that I have been to gyms all over the country and this one by far is one of my most favorite. The overall vibe and feel of this gym after it's remodel is fantastic. All of the equipment is brand new and just brings such a good feel to this location. It definitely has that classic Golds Gym feel but with everything being vibrant and updated. There is a lot of equipment that is not just brand new but very rare to find in most gyms which makes it even more awesome to see here. The gym itself is very clean and very well organized. They have multiple areas from functional fitness, a cycle room, and a full studio to make it a gym that anyone can come to and find something that is perfect for them and their fitness interests. The staff and the gym manager are amazing and all very friendly. Whether you're someone just visiting San Antonio and you like to go to the gym, or if you are looking for a great place to start this would be one of the gyms that I would highly highly recommend. Will be back for the majority of my work outs going forward. Can't say enough good things."