MainStay Suites Knoxville Airport

"I liked it well enough. Two of the lightbulbs needed replacing and there was no envelope to tip housekeeping. Great channel selection. No bananas left for me at breakfast. Coffee maker didn't work. The price was right."

"Very nice staff, nice, clean, spacious rooms. Hotel all round is clean. Comfortable beds, hot water in the rooms. Just all round nice place to stay."

"This hotel was overpriced for the quality of both the rooms and breakfast. I would not recommend it—not at this price. I would expect this from a hotel at around the $80 - $100 point. Not $180. The staff were refused to issue a paper receipt of my stay, the hot breakfast was not well-heated, lacking fresh fruit and breakfast meats, the room was not well maintained. The phone didn't work and had a dead roach inside. Kitchen suite was filthy and one of the beds had a can of pringles behind it."

"When I tell you this was the jankiest hotel I’ve stayed in, it would be an understatement. There were black spots all over the mattress, yellow spots on the pillows (thank god I brought my own). Until 4am there was stomping from the floor above us, the tv remotes didn’t work in either the living room or the bedroom, there was literally no water pressure in the shower, the ceiling was falling in above the shower, when walking down the hall way when leaving this morning some of the trim had fell off the wall and there was mold all behind the wall. Honestly I do not know how this place is still in business."

"Pictures are deceiving! I expected to drive up to a well kept establishment inside and out - not even close. Riff raff drinking jack daniels in the parking lot (looked like a construction crew), and hanging out of the outside of the hotel. Walk in, same atmosphere. Looks like from other reviews place has been under construction for a long time. To me it looked like just plain out being neglected - everywhere. Walked into room and was hit with an awful rotting smell and had to spray the room with body spray. Room was also outdated and rundown. AC had to be lowered to 68 to keep the room cool. Only good thing - beds were comfortable and why I gave 2 stars. I also pick a place that offers breakfast. I didn't even to bother to go because I didn't want to add to my disappointment. In response to owner - $120 a night stay and me being disguted, we will not be back! I'll also made family & friends aware of the condition and fraudulent advertising photos. Not to stay there when we travel to visit other family members. Even my kids were scared and disgusted from what they seen. I should of stayed at the local mom & pop place - at least their photos were up to date. The employer (construction help) was reported to the front desk clerk that was drinking hard liquor in their service truck."