Caterpillar Vapes

"My wife just visited this shop and we aren't from Omaha so our vape shops have a different selection so she asked the employee if they had a specific product and they rudely said No. Then she asked if they had something similar and they again rudely replied We don't know what that is as if they couldn't have just googled it. So then my wife asked if they had any 10000 hit vapes they Pointed to an area and my wife then asked for th flavors to be listed because she wasn't wearing her glasses at the time and after listing them off they rudely said "Are you going to pick something." The worker was an older guy and he was very short with my wife and acted like he had better things to do. I understand we don't all like our jobs and we have bad days but when a customer comes in and needs help they deserve good customer service and respect we will not be back and we will make sure to tell our friends not to go here."

"They really deserve 6+ stars they are not only the best in Omaha but the best in the USA. I have been to vape shops all over the country, and this is the BEST Very knowledgeable staff, at least the young lady that helped me was (Mohawk) All the staff here are very knowledgeable and really help you find the right product for you. I strongly recommend this place. Thank you guys! You really are the BEST at what you do!"

"Most of the time I have nothing but positive experiences here, and I'm not one to gripe or make bad reviews just because someplace has one person that isn't the nicest or unprofessional, but that's exactly why I'm writing this because everyone else is but this one person. I notice they work primarily in the evenings, and I rarely go in the evenings just because I want to avoid this person at all costs. I walked into the store last night to get a new vape pod/coil for my vape, he was very unhelpful, said five words to me "do you have an account?" I paid, and I left. I've been in there before with actual questions about something and he was very clearly just wanting me to get what I needed and get out. At least that's the vibe I've gotten every time from him. Everyone else is always extremely helpful, asks if you need anything else, if you have questions, etc. This guy doesn't care if you have questions, and he barely talks to you at all. Just seems a bit odd. Otherwise, immaculate service pretty much all the time."

"I have been going here for quite a while. My experience has always been excellent! Employees are very helpful and knowledgeable about products sold here. There is almost every kind of vape products you could want!"

"Come here regularly. One of the two staff members I've delt with is extremely helpful, nice, friendly, and has cool hair. The other needs to work on people skills and facial expressions, and actually pretend like he doesn't hate his job. Also needs to be helpful, since I'm new to this."