Affordable Auto Credit Inc

"Bought an excellent condition car, things started going wrong quickly. Called the dealer, was called crazy, wheel fell off the car when my minor was driving on the highway. Thanks AAC! We so appreciate the $8k car that was drivable for 6 months! So good!"

"My experience with Pete at Affordable Auto Credit was the best experience I’ve have at a car lot. He’s reasonable and funny. Thanks again!"

"If you would like to file a complaint against this business for fraud and unfair business practices, contact MO BBB as well as MO Attorney General’s Office. Went in January snowstorm to get my son a car. Found a relatively decent one that drove well. Paid $8k for it in “excellent condition” and also bought an additional year power train warranty. After we got it home, the VSA bombed out and the AC compressor only works for about 10 minutes. Called the dealer and let them know. Texted several times to get a spot to come in and have it looked at. Didn’t hear back but kept calling for my salesperson periodically. He was out on leave. So fast forward 3 months and we all got back in touch with each other. I don’t think it’s unreasonable to ask for the car to be reasonably in good to excellent condition since that was the way it was sold. Instead of talking business to me, they attacked me from a personal standpoint - I should have called someone else, I should be more aware of my salespersons medical history, I should have… Anyway, none of these things had anything to do with the fact that I was sold a less than excellent condition car and expected it to be reasonably repaired to those conditions - let me explain - VSA errors can be caused by replacing the clutch, which they did before we purchased, AC’s should work upon purchase or that should be communicated. I asked for repairs to the AC and VSA up to $250 and I would cover beyond that. Even still, this conversation became so personal to them that I became “crazy” according to the owner. Tony (owner) actually called me and asked me why I was acting, “like a crazy woman?” This was repeated several times as I tried to make logical conversation - repair the car up to x amt as per the contract under which it was purchased. That’s not difficult and certainly not any reason to be so extremely misogynistic. He also told me if I didn’t remove my reviews of his dealership, he refused to repair. In light of these circumstances; being called crazy, the sheer unprofessionalism exhibited when I called, the name calling and somewhat transparent abusive type communication bullying tactics to avoid responsibility, the threats to not repair unless he could silence my experience, I went ahead and called the BBB. I was told that I could have repairs and send my receipts. I do not have to take it back there, which is fantastic as they are untrustworthy."

"I received communication from Affordable Auto Credit shortly after my complaint was entered. Judging from our previous exchanges I had no reason to think that he might ultimately not be any different than any used car dealer, but I was surprised how willing he was to rectify my concern. I really did think that ultimately, I had been taken for my money, but I was wrong. Affordable Auto Credit swapped out the defective motor with one that was in far better condition to the one previous. Also, in an effort to make the transition smooth for me, they worked it out where I had a rental car I could use until the work was completed some days later. I retract my complaint made previously and feel more than confident with doing business with affordable Auto Credit in the very near future."

"My Daughter saved up about two years and decided to purchase her 1st car from here. It was not a disappointment. She had the car a couple of weeks and it started having some issues, Tony made everything right and she couldn't be happier, as a mother I couldn't be happier that they made everything right and got her back on the road. They have our trust and appreciation for treating our daughter like family. Thank you so much, you have our trust and confidence to purchase with you again. Thank you from the bottom of my heart for taking care of my baby girl."