Subway

"Ordered online way ahead of time to pick it up at a certain time. I arrived at that time, the useless tracker said the food was ready. I go in, at 2 pm and there are four employees there so I’m thinking cool this should be easy since I already paid and it’s already ready. Nope, they ask who I am and tell me it’s almost ready. Cool, no biggie. 15 minutes later my two cold sandwiches were ready, and I’m thinking guess that’s the last time I order ahead of time, they don’t do the orders until you show up anyhow. Well I grab my subs and head to work. Get to work and open up the sandwich and it wasn’t what I ordered at all! So I open the second sub. Same thing. Not only was it not anything I ordered it was just a sandwich w sauces and veggies. No meat or cheese at all. Had no choice at that point but to return them which was irritating as now I have no time to eat before work dealing w subway sucking for 45 minutes. They made me the right sub on the second trip, but still forgot the pepperoni I paid for. Four employees! Oh, I also tipped ahead of time. Never again."

"I’m sure they don’t care, because they are lazy and are there for a paycheck, but if people are paying for extra stuff on their orders, you should make sure they are getting it. We also work for our money, and we support you by buying food from your company. I’m sure my review won’t mean anything, but find a way to do better."

"If you order extras online expect them to not put them on. Paid $6 dollars in extra’s for 2 subs with double meat on each and they were both regular portions. Said don’t toast and they toasted them. Forgot to mention one of the subs were completely different from what i ordered. Hard to believe all of these were mistakes when it’s all called for on the receipt."

"Third time in 3 weeks they forgot to put avocado on my salad that I order online and I pay extra for it. There is a reason I stopped tipping them altogether. Edit: they forgot the avocado AGAIN. Now 4 times in 3 weeks. Cool..... Another edit: today they forgot lettuce. LETTUCE FOR A SALAD. And they destroyed it with the sauce. Worst Subway Ever."

"This is another one of the most 50/50 experiences in Holland. It seems if the service is good, the food is lacking, and this is interchangeable day to day and shift to shift. I've had plenty of times where I go inside and watch the employees make the food with care and good portions, then other times it's legitimately slapped on with miniscule amounts, leaving the employees annoyed and rude with me when I ask for a bit more to meet normal expectations. This goes without even mentioning the mobile app orders, which all 3 times I've ordered have come incorrectly, with either the wrong bread or items missing completely while still being charged. I highly advise NOT doing mobile orders through this store, and to go in and order so you can at least watch your order made. As I said, it's a very sometimes good and sometimes bad experience, which is very unfortunate considering it's one of few places open past 10 with any food left around here that isn't a pricey restraunt."