Novotel London West

"We had an amazing time during valentine stay. The staff was very attentive and friendly. We requested for valentine special amenities as it was me and my partner anniversary’s. The Novotel team have exceeded our expectations and deliver a great welcome package in our room. The breakfast team did such a great job and very polite. The options is variety and everything seem to be up to a great standards. We would definitely recommend this hotel for anyone who wish to experience London. The transport link is amazing and many great restaurants around the area."

"Room was big and the bed comfortable. Carpet was somehow dirty and I was missing the usual bathroom stuff and hotel book to read. Service was very good. Breakfast too. Meeting rooms would need some improvement to feel comfortable bit luckily the bar was great and of a great comfort"

"I attended London Dance nights. The venue was absolutely fabulous from parking the car, having refreshments while waiting and then the main event and then been shown to my table. The staff were friendly, attentive and keen to ensure an enjoyable customer experience. The food and drink was wonderful and the event (not run by Novotel) was a fun filled. Overall a fabulous Saturday night and I left with a big smile. Thanks Novotel and London Dance nights."

"The hotel was nice, staff friendly, check in easy, etc. One major gripe - the rooms were way too hot. I had to sleep with no cover all night because it was far to stuffy in the room. When I mentioned it to the front desk the next morning, she just said "even here at the front desk I sometimes get too hot." Well, you're not trying to sleep at the front desk, are you... I thought. I recommend that the hotel find a way to make the rooms cooler. There was an A/C but of course it didn't work. They should really tell you that at check in to save you having to battle with it at 02.00 am. Also, it is better to open the window (since the A/C doesn't work anyway), or keep it shut? Which would make it cooler? The hotel should find out and share that with people checking in. Even a couple of degrees could have made all the difference. Lovely hotel, but please try and make it cooler. Thanks"

"We had a great time at Novotel place. The communication was super easy and quick and the place looks exactly like it does on the pictures. The neighborhood is very conveniently located and although it’s a lively neighborhood the apartment is very quiet! Very tidy and lovely room equipped with everything you need. A good bed and nice bathroom with really clean towels. We had a great stay!"