The Brownswood

"If you wish to be treated with respect please avoid at all costs, its not worth a penny. Terrible is a compliment. My friends and I made a booking for Christmas dinner, we were seated separately after we request to be together, and there was space and tables to accommodate. Then they made us come down a pay for our food before it was served, even though we had pre booked and ordered the food. They were unable to complete our order together with other tables being served in-between. My food went cold as I waited for missing items. My friend was denied extra gravy to share between us, due to a so called gravy to roast allocation. Plates were being cleared before everyone had finished eating. Later after our meal we wanted to play a game of guess who and one of us went to the bar to ask for a pen, the staff member then said " no because you will tag the bathrooms " this is an utter disgrace and no way to treat your customers. Do you train your staff or simply pick them off the street. What a joke of an establishment."

"I stayed at The Brownswood Inn for 3 nights and it was one of the best hotel stays I've ever had. The room was very nice, comfortable, and clean. All the staff there are extremely welcoming and friendly, and the owner is one of the nicest people ever! I was able to pre-select my breakfast choices for my entire stay and the breakfast was fresh and delicious! And, in the evenings, the first floor of the Brownswood is a pub, so it's very convenient for guests to enjoy a pint or even order dinner downstairs. Overall, I would highly recommend the Brownswood to anyone who is looking for a cozy place to stay at a very reasonable price."

"I had the best time at The Brownswood in one of the most important days of my life! Me and my partner decided to celebrate our civil union with family and friends in the second floor of The Brownswood and we had the best reception possible. The staff was very lovely and caring, making the experience remarkable. We really recommend having a special day there!"

"Great selection of food and beers served in a welcoming environment. Staff are helpful and friendly too with quick service. The Browns wood is 3 mins walk from the Castle Climbing Centre so makes an ideal post-climb stop."

"Food was good and the pub is clean. I recommend this place, however please start accepting cash again. I was visiting from America and every time I use my bank card outside my country I am charged large fee's. Also, not everyone wants to participate in cashless society. I prefer paying for all services in cash. I cannot count how many establishments I avoided in London, simply because they didn't have the ability to accept cash."