Nike london in London

“First time ever going into Up & Running shop and was an outstanding experience thanks to Luke. He was so professional, helpful, kind, and friendly. I was given plenty of good suggestions. I will be returning in the near future. Thank you.”

“Had a problem with my right foot on long runs. Numbness after 20k, painful sole after I stopped and my big toe felt like it was bruised. After a quick run on City Runner's treadmill they showed me on the iPad I have two collapsing arches. They then got me to run again, this time wearing different shoes on each foot. It really helps guage which one is better like an eye test at an optiticans. By the third time of trying I'd found my perfect running shoes which were a half size bigger than my previous pair. Happy runner back in the road. Excellent service and highly recommended.”

“Visited on Monday 30 January, served by a lovely lady called Marta, she’s been amazing and very helpful. Will definitely visit again..”

“… passed this fab shop on my way to Adele gig in Hyde Park just had to buy these Panda Dunks to look my best … the staff were brilliant in the shop and I am very happy with them - definitely be back!”

“I dont know what to say other than...BEST store for trainers in the UK. Staff are friendly, the community they have built is like bo other and its easier to get a win in their raffle than fighting with bots on the nike SNKR app”

“Was in my absolute element!!! Walking in felt like i was back in the States! I spoke to a to a handful of members of staff and they were all super helpful. Was disappointed that the sneaker I was after wasn't available in the store. But that's not a fault of the store. Would highly recommend to anyone looking for anything nike. Hands down to you guys amazing store and vibe about the place.”

“Very clean and tidy store but prices was quite high as compared outlet stores.”

“Was really lovely experience to shop in the tower today, Staff was very helpful that you even helped me to choose The trainer. Definitely I will make it but thank you very much.”

“I had a great experience. Tarren, a man that helped us find shoes was extremely helpful and knew so much about how to take care of your body using footware when having pain. He was very knowledgeable, friendly, and helpful!”

“Great place. Great customer services. You can find good stuff on sale Over all its a decent shop.”

“Top notch customer service. Whenever I order items online I get the latest updates as to when it has arrived in-store and when I can pick it up and confirms when I've collected my order. In-store stock isn't limited and the store is well-equipped with the latest clothing so it doesn't disappoint if you're looking to buy on the day.”

“Staff Corinne Jade and Asher Thomas were all very helpful and personable when helping me to find the perfect trainers (metcon 8) for strength training. I appreciate you all as they’re the best shoes for lifting and I’m happy with my purchase. The store is very well laid out with everyone being very welcoming and attentive, including the security staff, they all bring the vibe for an experience that you want in a premium sportswear store. Very happy this is my local shopping mall.”

“Went shopping here with a couple of friends at 7pm and soon realised we spent the full hour in store before closing. It went past 8pm and the guys serving us were fantastic, Kai and Mason served my friends who continued to purchase closing time. Friendly and great customer service with a smile. Can see they were working hard organising the store closure.”

“Nice to have local sports shop”

“Always good for a bargain. There's always a deal of some sort on. Shoe selection is quite small but worth a visit if in area”

“Muhammed was really helpful and patient. Advised me on best fitting trainers”

“Loved our stay.. super clean and great location with all included amenities”

“Outstanding service from the amazing Ben !!! He went above and beyond the call of duty, solved my problem by thinking out the box and taking initiative, thereby providing an unbelievable level of customer service!”

“What a great shop! The latest drops in stock are pared with super friendly staff who went out of their way to help me try on 100s of pairs of shoes. Can't recommend enough”

“Booked a gait analysis online. The staff were very helpful and friendly, taking the time for me to try various shoes and recording after each one. Really recommend this place.”

“Excellent customer service from Leanne at Westfield office, she was very patient and helpful and friendly. Thank you for a pleasant shopping experience Leanne.”

“Didn't buy anything but they had an amazing sale running for some pretty cool shoes. Nothing is overpriced”