OFFICE London, Southside Shopping Centre
UNIT 41 Southside Shopping Centre, London SW18 4TE
Hours open
Monday:
9:30 AM - 6:30 PM
Tuesday:
9:30 AM - 6:30 PM
Wednesday:
9:30 AM - 6:30 PM
Thursday:
9:30 AM - 6:30 PM
Friday:
9:30 AM - 6:30 PM
Saturday:
9:30 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Photos
Location & Phone number
Reviews
"Rushed all the way from Camden and shop shut at 6pm!!!"
"Inefficient, inexperienced and rude staff... the lady who served me, made me buy a pair of shoes through Klarna telling me that I was gonna get the shoes straight away. After I paid, she said "Oh, actually you have to pick them up in 3-5 days". I said: "but you just told me that I was gonna get the shoes now". Her only response was: "I don't know". This person didn't apologise or tried to make any amends. I needed the shoes for a birthday persent I was giving tomorrow. Now I don't have the money, and I don't have the shoes... I cancelled my order and I'm never going back to that shop. It's better to buy online. I know the situation is bad, but please, at least hire capable people."
"Very fast and efficient service. I went to collect an online order I made. Only have to say that the show box was pretty destroyed, nearly completely ripped and broken."
"Oh dear not great , it's been a long time since I've had to send a negative review. Staff training is all I can say, the lady behind the till saw me but did not acknowledge me and the shop was filling up. Perhaps the team from the Brighton store can give them some advice Sorry head office this is an undercover boss one for you."
"The cashier was very unfriendly. I couldn’t decide on two shoes so I was laughed to myself and she made a comment and said “Your laughing just makes it worse” and if you are in customer service you should be friendly, patient, accommodating and help the customer decide instead of making a mean comment. I would suggest to the manager to make her work in the storage instead if she doesn’t have the patience to deal with customers."
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