Motel in Epsom

“Attended two days training here, didn't stay the night unfortunately, employer too tight. Lovely hotel and buffet breakfast is free for guests or £7.95 Which was lovely and very good value. Strangely, they don't serve Lunch or Dinner but plenty of local places to go”

“The younger lady with the straight black hair really made the stay for us. We didnt catch her name but she worked the counter and was in the kitchen for one morning of our trip as well. I wanted to give her a shout out because she was always very smiley and definitely made us feel comfortable. I hope she sees this and gets the recognition she deserves from management! Definitely their top employee!”

“Lovely clean, comfortable, quiet and well-run Premier Inn! I cannot praise all the staff highly enough - both in the hotel and the Brewer's Fayre next door - for their helpfulness, politeness and professionalism, especially Judith on Reception. The breakfast in the morning was delicious and great value for families with the kids eat free deal :-) You won't be disappointed here - do give it try!”

“I was disappointed that there was no lift, as women travelling alone are always put on the top floor for some reason. My room was also the first one from the stairs. Fortunately I was only disturbed but one group of people shouting along the corridor. My main complaint, though, was the freezing cold water coming from the shower. When I mentioned this to the receptionist as I left, she told me I should have informed reception. When I said I'm not sure how when I was in the shower, she just said "oh". Update to previous review: I stayed here last weekend and it felt completely different to last time. The day before I arrived, one of the receptionists, Megan, rang to check if there was anything in particular that I required for my room. I have been staying in Premier Inns for years and have stayed in loads of them and this has never happened before. She asked if I was coming for a special occasion and I mentioned it was my birthday the previous day and that I was visiting my daughter. When I arrived in my room, I found a box of chocolates, a can of lager and a small bottle of sparkling wine, along with a card and birthday message from the hotel. I thought this was such a lovely thing to do. Megan deserves a special mention because she was extremely friendly and helpful during my stay.”

“Slept very well. Hosts were friendly. Plenty of places to eat a short distance away. Would stay again.”

“Can't fault this hotel at all! Cheapest family room we could find in London on an otherwise expensive weekend, £93 between 3 of us, great value compared to anywhere else we found. It is well-linked to central London via the Thameslink (Morden South) or Northern line (Morden). Receptionist was very friendly and welcoming so it was nice to be felt like we were cared for by the staff. The room was clean and spacious, nothing to complain about at all. Quick check-in and check-out process as well so that was convenient.”