Luxury store experiences in London
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Dogaholic - Dog Boutique, Raw Food Store & Spa
“Having been to at least 3 other groomers in 6yrs of my dogs life, this is the absolute best by far, They all made me and Jack very welcome and introduced him very slowly as little jack is a willful little character. They do not rush him and are very thorough in all they do for him, Im extremely happy with the whole service.”
BOW WOW London Dog Grooming
“We have been going to bow wow since they first opened. The staffs are absolutely amazing, fabulous job anytime on my little Brussels Griffon ! My dog was not a fan of grooming before , but based on his reaction when he sees Bow wow’s members , I know he was treated nicely !!”
Stitch & Clean - Bespoke Tailors London
“Amazing service, Renzo helped take in a dress that was too big, and added just the right kind of lining to give my dress some volume and a much better feel. He’s very thoughtful and made sure everything was high quality. Less than a week turnaround! I’ll definitely be back.”
Frost of London
“I have had the best jewellery purchasing experience ever with Frosts. The item I ordered was out of stock , Louis sourced one had it in stock within a week and managed to still meet my deadline. He was without a doubt brilliant to deal with. The bangle was beautifully wrapped and came with a wonderful keepsake gift card which we will always treasure. I will undoubtedly return to Louis and Frosts whenever I am in the market for a new trinket or two. I cannot recommend Frosts and Louis highly enough.”
Browns The Diamond Store
“Wonderful store in Westfield Stratford and the passion and knowledge demonstrated by Elle for the Browns business, their fantastic and unique diamond rings and jewellery, and for her customers! Two purchases in this year, and I wouldn’t go anywhere else!”
Fleurs Amanda Luxury Florist And Gift Shop
“Thank you for saving the day! Long story short, I was let down the day before our wedding anniversary by another supplier. I found Fleurs Amanda and ordered flowers online on Saturday afternoon. I was surprised to see Sunday delivery, the following day, offered and booked the delivery for then. I received a phone call to say that the shop was actually closed Sunday and Monday but the flowers could be delivered that afternoon. Within a few hours of ordering, my wife was in receipt of an absolutely stunning bouquet. Cannot fault the exceptional customer service or the quality of the product. Thank you.”
MARIA TASH | Fine Jewelry & Luxury Piercing
“Jess at Maria Tash, Harrods, was great. Calm, knowledgable and very reassuring. The whole process of having my piercings redone (after they closed up a few years ago) was a joy. Very very happy with the perfect placement. It was pain free as Jess had such a smooth technique. Once healed, will certainly be going back to pick up some jewellery. Thanks Jess!”
The Projekt Store
“Bought a Carhartt shirt and jacket today, the guys were so nice and accommodating! Best shop around for customer service.”
Hackett London Outlet
“I purchased a shirt here recently and was met with exceptional service from a gentleman who was quite friendly and assisted me in picking out the right size and fit even though I was in somewhat of a rush. The shirt itself is also of good quality and I was able to pick it up for a very reasonable price.”
Pepa London
“A very happy Canadian customer! I just ordered the Traditional Handsmocked Romper (it arrived on my doorstep only a few days after ordering!), and I couldn’t be more thrilled with the elegance, quality and beauty of the piece. Unfortunately you just can’t find such gorgeous children’s pieces in North America. Thank you Pepa & Co for making such lovely clothes, such an easy ordering process, and speedy international delivery. You have a customer for life! xx”
Shelter Store
“Installed our bike racks in our community bike hub in Newport. Friendly, efficient and lovely to work with. Great workmanship.”
Hurley Burley London Ltd
“Absolutely beautiful piece of jewellery, I am so chuffed with my necklace. It was a real pleasure to deal with Liz, who was so helpful when instead of an initial engraving, I wanted the medical alert symbol. It is so difficult to find stylish medical alert jewellery and now I have beautiful necklace that could also save my life. Over the moon and definitely wont be my last purchase - thank you”
LDN fine jewellery and luxury items
“I went here when it newly opened and it was so lovely. I got a Nutella crepe with strawberries after a bad day and it made me feel so much better. I've also just had some gelato delivered via deliveroo and I'm SO GLAD they have joined delivery services for the second lockdown. My mum is a huge fan of them and we'd much rather pay money to this lovely little independent shop than a chain like creams. I hope they can add some more hot chocolates too, seeing as they have such great ingredients I could see them making hot choc with choc bars and such. Keep it up guys, you're smashing it ♥”
N1 Food Centre London
“Very personnablly an good to me loyal to there customer s an best stock around”
Daisy Chain Florist London
“The lovely ladies at Daisy Chain made my wedding bouquet, and all the flowers for my wedding venue. The service couldn’t have been better, Heidi took so much time to understand exactly what I wanted and the results were stunningly beautiful, delivered on time. Prices also very reasonable. Cannot recommend enough!!!”
Orchidya London
“Holy moly, honestly one of the most beautiful bouquets I have ever received. Simple, elegant and the quality of the flowers is top notch. A week in and they are just coming to life so these beautiful arrangements will last!!”
Sequinze London
“Jasleen has become more of a friend throughout the process of buying a dress form Sequinze. She is personable, polite, honest and genuinely amazing at what she does. Sequinze collection is the best I’ve seen, from elegant threadwork and hand embroidery, the attire is never tacky or too shiny. The colour palette is incredible and the quality speaks for itself. Due to COVID and wedding postponements, I finally received my dress, and I can say it was definitely worth the wait! I personally bought a dress that was for a pre-wedding event, however would recommend all brides to look in Sequinze for the wedding dress too! Jasleen was extremely understanding when I wanted to change the colour, the dupatta material and when I requested extra fabric for a headscarf. She provided a full service and everyone was amazed at the clothes!”
Stuarts London
“First time of using Stuarts. Had of course heard of their great reputation and heritage. Bought two pairs of Armani Jeans online in the sale. Great price, very pleased with the jeans. Free delivery was an added bonus. Got the jeans the next day. Happy customer, will return. Thanks to all at Stuarts.”
Hackett London Westfield-White City
“Went to Hackett to buy a new suit for my son. Friendly, efficient and very professional service made it a very rewarding experience. Would definitely recommend.”
Roderick Charles Jermyn Street London
“I needed a shirt and trousers for a book event the following evening. They fitted me out perfectly, took up the trousers in time and even pressed the shirt so I was in good order. The staff were friendly and fun to shop with. I'll be back!”
Hackett London Regent Street
“I have liked the Hackett brand for quite a few years now, I usually purchase my Hackett clothes, mainly polo shirts in Dubai so it was great to visit the Hackett shop in London. I was very happy with the service to help me find what I wanted, the assistant knew my size just by looking at me and the polo shirts were a perfect fit. Nicely designed shop also. You pay more than the average shop but the quality means the shirts will last many years.”
Church's London Jermyn St.
“Fabulous courteous old fashioned service- the way it should be! Helpful,polite and friendly, took the trouble to help us thoroughly, making sure we were happy with our purchase, the fit, style and colour of the shoes. Top quality all leather brogues, even offering a re soling service upon request. Assistant was extremely knowledgeable, measuring ones foot correctly and presenting different sizes without complaint. Not pretentious as some can be- made to feel welcome and valued. Extremely well made footwear , we are very pleased indeed and will return for further colours in the same style. Most comfortable well fitting shoes we have purchased for my sons awkward shaped feet! Very thoughtful assistant even polished them for us before expertly packing them in the stylish box. Five star service and products, well worth the money spent.”
Church's London New Bond
“I bought one pair of fantastic shoes, Tunbridge, thk to a fantastic assistant of the shop who gave me the right advices. If I remeber well, his name is Alberto: very patient , polite and smart. It has been a great experience with him.”
Live True London Clapham
“Claudia was very sweet and lovely. She took time to understand what I wanted from my hair appointment. She took time to be gentle with my hair. She gave me so many helpful tips and products to use and not use for my hair type. Lovely conversation and make me feel really comfortable. Full balayage with warm tones, using the air touch making balayage really look natural. Love love the end results. Would definitely recommend for everyone. Definitely gonna be booking my next appointment with her.”
Mondital Luxury Italian Furniture Stores
“First class service, will highly recommend this shop. James is a passionate and Very knowledgeable, polite person who is committed to customer satisfaction. I called to ask advice about a bed that I purchased in 2014, even though the store has discontinued this product James went above and beyond to resolve my queries. In the end James helped me find an alternative option.”
London Koncepts
“I performed a lot of research into mid-to-high range kitchens such as Howdens and John Lewis. I found that their approach was too objective, too focused on getting a quick sale, and not considerate of what we needed. This prompted me to look at an independent seller which is how I was recommended London Koncepts. As this was to a be a 'long term' kitchen we wanted to ensure that we didn't want to rush our choice. The manager looked at our plans closely, asked us lots of questions what we were trying to achieve (we're a family house, needing more storage, we like cooking a lot etc), our taste and of course, our budget. The manager was able to show us a great range of designs and rather than focus on us buying the most expensive product, quickly understood exactly what we needed. He was right. The team came to our house that week to size up the fitting and within a few days we had a great set of 3D drawings. As our kitchen is in a basement, the manager was able to explain the sort of worktops we needed, lighting and all fittings. From start to finish, the manager appraised us at each step of the delivery process, and we didn't have any issues regarding the kitchen parts (nothing broken or missing) or the fitting. I can't recommend London Koncepts highly enough. It isn't Wren or B&Q, it's a lot better than those so please don't waste your time if you're looking for a cheap kitchen. We are absolutely thrilled with the kitchen thanks to the manager.”
TUI Holiday Store
“No complaints whatsoever. Wonderful hotel, staff and service. Beautiful views.”
Silverage London
“I had my daughter's ears pierced here for a great price. Service was great, fast and clean. Will recommend for ear piercing.”
Prada London White City
“normally mr skinflint when it comes to clothes but i treated myself and the missus to some nice shoes from here. lovely shop, lovely staff. products great style and quality as expected from such a well loved brand.”
Hackett London Sloane Street
“Excellent shop front display on this outlet good to see such flair especially with the Chelsea flower show starting soon.”
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