Buckingham palace in London

“A wonderful service, the driver very kind, I did not regret at all that I chose your services, Thank you!”

“This was an excellent tour. Tom has obviously done a huge amount of research into the area and his enthusiasm came across in his presentation, which was informative and entertaining, as well as being well judged in terms of pace. we enjoyed a rewarding couple of hours in his company and highly recommend his tours.”

“Our tour guide, Rachel was the best! We had just come off of a fairly active cruise around the United Kingdom with 14 stops and we had already spent 2 jam packed days in London. To say we were tired is an understatement. Rachel, tailored our day with some walking and a ton of history. This lady knows London inside and out! I really wanted to see Abbey Road. She even snapped some pictures of us in the crosswalk. We also had Sunday Roast in a little pub. The perfect end to a great trip.”

“I have been blown away by the fantastic service during my time at Citizen M. Ali G, Victor, Natalie, and Troy to name a few have amazed we with their world class service. Every member of staff has been nothing short of perfect regarding service, kindness, attitude, and professionalism. The room itself is stylish and couldn’t be cleaner. Could not recommend this hotel highly enough. Will certainly be staying here in all my future London stays.”

“One of the must thing to do have a Big Bus Tour , you could discover London in 1 day ,, no early booking required , safe , simple , easy , clean , helpful team , well managed”

“I work here at present bringing the hotel back to life. I clean up the construction debris and keep rooms updated for the housekeeping staff to create the ambiance”

“Stopped by the Stafford for a drink and lunch with my wife and father and law to repeat a tradition passed down from my dad who has been going to the Stafford for many years. We were really impressed by the service and staff and how well they accommodated our small sleeping baby in a stroller. Great experience, great service - highly recommend the restaurant and American Bar.”

“I stayed here for a week with my family while traveling for work. Our room was very clean and cleaning/refreshing was offered daily. I was gone most of each day, but thought everyone was very nice and accommodating. Staff were happy to help with taxis, umbrellas, and gave me converters for electronics after I realized I left mine at home. My family was at the hotel much more than I was, and they had great things to say about the staff, food, etc.”

“Best location, staff and service. Cannot say enough good things about this hotel. We stayed for 5 nights and wished it was Longer. Thank you to everyone who made our first visit to London one we will treasure for years to come..”

“A very happy Canadian customer! I just ordered the Traditional Handsmocked Romper (it arrived on my doorstep only a few days after ordering!), and I couldn’t be more thrilled with the elegance, quality and beauty of the piece. Unfortunately you just can’t find such gorgeous children’s pieces in North America. Thank you Pepa & Co for making such lovely clothes, such an easy ordering process, and speedy international delivery. You have a customer for life! xx”

“Cannot fault this hotel. Location close to Victoria and walking distance for quite a few attractions. Breakfast brilliant. Staff couldn't be more helpful.”

“The staff were incredibly friendly, welcoming and attentive. We stayed the night for an anniversary weekend in London. Upon arrival they upgraded our room which was a lovely surprise. The room was amazing, the spa was a hidden gem and breakfast was very good too. All for a reasonable price. I would recommend.”

“Excellent stay. Super efficient location and I loved the touch screen buttons on the bed that controlled the lights and room temperature. Breakfast was great and lots of options to choose from. Very nice bar staff and one of the guys at breakfast was so noticeably kind, caring and welcoming to everyone who walked in the lobby. Not sure if he was the manager but it didn’t go unnoticed. Thanks very much.”

“Once arriving in London, we took the underground to our hotel located near the heart of London. The hub by Premier Inn was by far the cheapest “decent” hotel in London (without resorting to a hostel). Upon arrival, we were notified that we were too early to check in. They also mentioned that they were replacing the beds in all rooms and it might take a bit longer than normal. We left our bags with the main desk and continued on with our day. Once we came back, we checked in and opened the door to a quaint and modern hotel room. Everything was very clean and tidy. It’s worth to note that the amount of storage here was incredible. They utilize the space well and doesn’t make anyone feel they are in tight quarters. The water pressure was spectacular and the water was always warm/hot. The front desk helped us make travel arrangements after checking out of the hotel and were pretty friendly. Overall, this would be where I stay if I need an inexplicable hotel option in London.”

“Every part of our stay was exceptional from start to end! We were warmly greeted at the front door where our luggage was taken and our car swiftly valet parked. Staff at reception were all friendly, warm and welcoming and we were offered a larger room or one with a view. (We chose the view!). Our room, on the 12th floor, had a gorgeous view of the Elizabeth Tower, London Eye etc. It was spotlessly clean and the bed was super comfy. Breakfast was delicious with a good selection. (Items like Eggs Benedict do attract a surcharge, but fair enough.) When we checked out we decided to leave the car parked for a bit longer while we went shopping. As with everything else, that request was met with a smile and a friendly, positive reply. We were truly sad to leave and will definitely be back as soon as we can. Why this isn't a 5 star makes no sense as the ones we've stayed at, Intercontinental included, can't hold a candle to this gem!”

“Stayed at The Rubens for one night. The staff are friendly, helpful and professional. Excellent breakfast choices. Location is amazing. We had a couple of room issues and mentioned them at checkout in order for them to be corrected, we were not complaining as they hadn’t detracted from our stay however Laura was amazing and dealt with it very well indeed. A great base to see the London sights. Would definitely book again.”

“One of the nicest Marriotts I’ve stayed in. The staff is welcoming and helpful. Everything about the hotel is first class. We stayed here for a week. Our room overlooked Hyde Park. Housekeeping made sure there were plenty of towels. Turn down service in the evening was a nice touch. The hotel is walking distance to most major attractions.”

“The Intercontinental was lovely. By London standards, very good sized rooms. We decided to upgrade to a room with a view & we were happy we did. The staff was great & everyone we interacted with at the hotel was kind and accommodating. We very much enjoyed our stay! The price was a whopping 1197£ a night on booking but was able to find it the cheapest on Locktrip for 658£ a night, if you do this little trick and add this code L2M5Y before login you get it even cheaper, enjoy.”

“This hotel was perfect for us. We really liked being right at Earl's Court. Very convenient to jump on the tube and get to anywhere we needed to go. The staff were extremely helpful and accommodating. Victoria was awesome at helping us get our room situated (first one the tv didn't work), second one the tub drain didn't work. But you're going to have these types of issues in an older hotel. Victoria kept at it until she got us accommodated like we wanted. Thank you! But we would def stay here again. Loved the breakfast, staff were absolutely fabulous. Alicia, Hannah, Maria and Sharven were so happy to serve you every morning. They did a great job! Can't wait to come back.”

“Situated near a metro station, in a quiet area, it's a really cost effective stay option. The girls dorm rooms are neat and the bathrooms are very clean. The have bunk beds, all the guests were very considerate of others, making sure not to disturb anyone. They have a kitchen downstairs where u can heat up food and socialize. I'd recommend opting for their breakfast option as it's really reasonably priced and they have amazing croissants. You can have toast and butter, cereals, fruit etc. Loved it!”

“This hotel was AMAZING!!! I had never been to London but was told to stay in Westminster and I’m so happy to have stayed in this hotel. The hotel is near (less than .5 mil in any direction) most things tourists want to see . It’s situatuted in a beautiful area of London as well. First off, it’s beautiful inside and out. DO NOT SKIP BREAKFAST, because it’s the best hotel breakfast I’ve ever had at a hotel. A full array of meats, cheeses, breads and side dishes. Most days I skipped lunch because I ate too much at breakfast! The room was amazing and clean. The bed was larger than expected (most European hotel beds are smaller) and it was very comfortable. The staff is fantastic. I wanted to visit a popular restaurant and asked the staff to make me a reservation. They immediately called and said the restaurant was full, but the restaurant had a sister location in Chelsea that they already called and had availability. They called a cab for me and it ended up being one of my best meals on our trip across Europe. All of this to say, I will be staying there again and I would highly recommend this hotel.”

“Convenient location and was comfortable for the few nights I stayed. Room was clean and love that you are able to control the AC, lighting and Do Not Disturb sign on the bed headboard. Didn’t have the breakfast or visit the lounge area but it looked nice and modern. Staff are also friendly on check in and when I left the building in the mornings. The Hub hotels are smaller rooms in comparison to the usual Premier Inn. They provide shower and hand wash, but if you forget anything else there is a Co-op down the road. For me, it was the perfect hotel for what I needed it for and would stay again.”

“Went to the spa here. Very lovely place. Staff were friendly from all areas. Facilities were small and average. Sauna out of order which my partner always enjoys. Not much privacy around the spa. We both got a massage and it was amazing. Both masseurs Rosa and Suna were lovely and friendly and did really good jobs. Definitely the best part of the visit. Don't think it was completely worth the money as you only get 1 hour use of facilities with offer.”

“I went for one night with a friend for a special occasion and everything was amazing. We received an upgrade from the house to a family room. It had two queen beds and two bathrooms, just for two of us! At the arrival, there was an amazing bottle of Prosecco, a card and some chocolate strawberries waiting for us to celebrate our special occasion. The bed was very comfortable and was a shame when I had to leave early.. I would have loved to have a lie- in! The lobby manager Anna was very professional and kind. I really enjoyed my stay and I hope to get back as soon as possible.”

“Due to flight being delayed, my mom and a family of 4 missed the connecting flight. I rang the hotel and Vladimir, the guesthouse owner, held 2 rooms and made sure, they were alright. He also organized the taxi the next day. The rooms were very clean, the guesthouse just a short drive from LHR airport. It was a huge relief for the travellers and me, to know, there was someone who actually cared (Airline didn't help at all!!) We will definitly be going back!”

“The receptionists were exceptional and friendly, especially Cătălina and Jonathan. My family enjoyed Gary's hospitality and friendliness in the executive lounge. Being a Gold Hilton honour member has a few perks, one of which is complimentary breakfast, although this breakfast was worth every penny. First thing in the morning, seeing friendly faces and tasteful breakfast was the best start to the day each and every day we stayed. Our room was nice, clean and refreshed daily. If you’re visiting London for any reason, I highly recommend this hotel”

“Highly recommended place. Great location to access many London attractions. Staff is really friendly and helpful. Rooms are very clean. Breakfast is good.”

“The hotel is modern. You literally dont have to move to turn on/off the lights, AC and even the curtains! You are able to charge with EU cables as well, which is a huge bonus for me. The staff is extremely kind. Everything is clean. Definitely not the last time, that I will be staying here. Worth all the money.”

“Our stay at the capital hotel was perfect. Couldn’t not actually believe it, but you are literally 30 seconds walking distance from harrods. The hotel is Cosy and classy, the rooms are nice, the breakfast are is beautiful. Breakfast is super good, everything is fresh and tasty. Staff is nice and here to make your life nice and easy. Totally recommend this hotel, The price for value is nothing but perfect.”

“We loved our recent stay! We went as a last minute long weekend trip and arrived later than usual due to a flight delay. The staff was so accommodating and welcoming. As a diamond member, I was upgraded automatically; however, the staff further upgraded us to the Park Lane Suite which was excellent and bigger than most NYC apartments. Alisha was excellent and even arranged to have distilled water sent to the room for my husband’s cpap machine. Breakfast had a decent spread with the buffet and with the possibility of ordering hot foods and the service was excellent. We used the executive lounge a few times which is one of the nicest and cleanest I have been to compared to other properties. We had drinks at the Sky bar which had a nice view. The location is excellent. Black cabs are waiting outside so it is easy to get around and walking around Mayfair at night was lovely. Overall, we had a great experience and I am happy I chose this hotel (I did tons of research prior to booking).”