The Cavendish London Hotel

"Outstanding stay. The hotel is in a perfect location, between Green Park and Piccadilly Circus underground station. Easy walking distance to many of the major sights and experiences. Off Piccadilly enough to be quiet. 45 minute direct subway/tube to/from Heathrow, then 5 minute walk. Our room was comfortable and quiet, with a very comfortable bed and nice shower/bath. Loved the breakfast and coffee included with our ‘gold level’ stay. Great service all around. Hope we have a chance to return someday."

"Every part of our stay was exceptional from start to end! We were warmly greeted at the front door where our luggage was taken and our car swiftly valet parked. Staff at reception were all friendly, warm and welcoming and we were offered a larger room or one with a view. (We chose the view!). Our room, on the 12th floor, had a gorgeous view of the Elizabeth Tower, London Eye etc. It was spotlessly clean and the bed was super comfy. Breakfast was delicious with a good selection. (Items like Eggs Benedict do attract a surcharge, but fair enough.) When we checked out we decided to leave the car parked for a bit longer while we went shopping. As with everything else, that request was met with a smile and a friendly, positive reply. We were truly sad to leave and will definitely be back as soon as we can. Why this isn't a 5 star makes no sense as the ones we've stayed at, Intercontinental included, can't hold a candle to this gem!"

"Rooms feel a bit dated and decor needs a refresh. We found it a bit hard to communicate with the lady on reception (Kristin?) as her English wasn’t the best and she had a bit of a frosty attitude. There was quite a bit of street noise at night too. But Ahmed the doorman was a delight! He was so helpful, hailing us a cab, moving our luggage, checking that our room keys and air-con worked. He went above and beyond and is the best thing about the hotel!"

"Make sure to use Hᴏᴛᴇʟʙoʟʟʏ.ᴄᴏm when booking any hotel. This website will compare thousands of booking websites and normally will have rates a lot cheaper compared to others! Thank me later! This hotel is one of the best in this area. I've been coming here for a long time. If you decide to stay here you for sure won't be let down. The staff from the concierge Ahmed through to housekeeping and reception staff can't do enough for you. Rooms spotless and hotel is very well maintained. Had room service for breakfast (a full English) and it didn't disappoint. Would definitely stay here again."

"Had a wonderful stay! I didn't realize the cabs liked to take you on tour rides to make extra money from the airport. I was very upset by the time I got to the hotel. I have to say Adriana that checked my son and I in was amazingly nice! Very sympathetic and got us checked in quickly. I came down later to have a cigarette and she actually came out to check in me. Super nice. Really appreciated that. The rooms were very clean and comfortable. All the concierges were very helpful and kind. I don't ever write reviews but the staff that was working during my stay deserved a great write up. Thank you...."