Papa Johns Pizza

"Whoever you have working in the afternoons need to find another career choice. Multiple times now my food has been burnt and or no toppings. Who would order cheese sticks with no cheese papajohns? It’s like you guys hate your customers"

"We order here regularly this is our to go pizza. They always get our order right and always looks amazing and taste amazing when we get garden fresh pizza. No complains at all better than dominos."

"Riddle me this @PapaJohns : What kind of business practice is it when your order of hot lemon pepper wings is short, you call @PapaJohns about it, and they offer you 5% off your next order? So I have to pay more money when my order was shorted? I don’t live in the town where this location is and at this rate I may never patronize @PapaJohns again!"

"Pizza was Ice cold they never called to let me know they had arrived (which they said the would on both deliveries) so i call them 20 mins past the 40-55min delivery time, they said it was delivered to the "icu" but there is no icu (im at the va hospital) so they remade it still never received a call on the 2nd delivery they said the number i gave them didnt work i waited an hour and 20 mins for the call on the remake which again i never received a call they told me it would take 30 mins for the remake so i called again to get a refund by canceling the order they said they would refund me but they CALLED an hour later and and said they were at the location with the pizza.... all and all i placed the order around 6:50 i received a pizza at 10:21....so if the number i gave them didnt work how did they reach me....anyways its winter and the pizza felt like it was just sitting outside for a while hence the ice cold for now im assuming they didnt want to refund me (even tho they said they would) so they decided to actually put effort in to delivering it i guess ill know in 3-5 days if i dont get my refund im calling their corporate or disputing my charge."

"Lack of training and leadership lead to poor products. On Sunday 20 September 2020. I ordered three pizzas online as we have for the past 13 years ( that is the very disappointing thing). I put instructions to ring the doorbell and leave order. I was working in my garage and have a bell out there. About the time I was supposed to get our order my dog kept barking, not thinking of it I continued to work. Thinking my food was late I went to check and there it was, Luke warm pizza! Now we open the box to give my grandson his half of pepperoni pizza and what do we find? Incompetence! Order clearly states: half 1 jalapeño Half 2 pepperoni. My dog was happy because instead of giving me what we ordered we get both toppings combined on whole pizza. Then when we go to get a slice the pizza was not cut! None of the pizzas were cut! When I called I got hung up on six times (have Xfinity and a record of). So I filed a complaint online. I get an email back basically telling me I have to call. So I did. And I talk to some Kim. That has nothing but excuses. After talking to an obvious under twenty-five year old that will not take responsibility for their errors and admitting she was the manager that day. So of course now I am making threats to her because I demanded my money back as the only solution or I will inform people of her obvious lack of skills and leadership. As manager do you not look at the ticket before you put it in a box? Do you not train your people how to cut a pizza or was that you the manager that made the errors and can not admit to your errors? The excuses of DoorDash is understandable but when all you want to do is give an excuse, grow up and learn to take responsibility for your actions! Do not believe that anybody from this Papa Johns has contacted me as of 10/15/2020, again shows the childish nature of owners and employees."