Star Auto Repair Foreign & Domestic, Inc.

"I have been going to Star Auto for the last 10 years. When it comes to quality work and professionalism Star Auto definitely exemplifies showmanship. I'm a firm believer that if it's not broken then why change or fix it. If Star Auto moved it's location I would travel because the workers and staff make you seem as though you are part of the shop/family. One thing I truly admire is their honesty when it comes to whether or not they can or cannot fix something. The workers will give positive feedback letting the customer have a say in the matter as to what he/she wants to do. It's like the saying "There's no I in team only We"."

"I took my bmw x6 here for a simple oil change. After leaving the shop my car began to malfunction saying low power. I took it to the bmw dealership to find that the oil cap had been tampered with and missing a piece causing the engine to not build oil pressure causing the sensors to malfunction. Being that I had NO issues until this oil change its safe to say these mechanics caused this issue in hopes to over charge me to get more money. Please beware they will take advantage of you. That will be the 1st and last time I go to Star auto don't say I didn't warn you especially if your a woman don't let the nice ppl fool you they are crooks!"

"The staff that I interacted with were friendly and professional. I got a brake job on my Alfa Romeo and I’m very pleased with the results. The wait time wasn’t bad and the price was very fair!"

"Hands down the best mechanic shop in the area! When I’m there waiting for my car to be repaired, I feel like I’m with family! If you are looking to get your car repaired by hardworking, honest people then this is the mechanic shop to go to."

"My husband took his Bentley to be serviced on January 28, 2021. After receiving a scan from Bentley Gold Coast 1100 North Clark, Chicago, IL 60610 on October 17, 2020. A complete diagnostic was performed providing findings inclusive of a vacuum leak that was causing multiple misfires which is notorious for this 2006 model. Upon sharing the written estimate and report from Bentley Gold Coast, Ronnie assured my husband he would be able to correct everything listed on the diagnostic report consisting of removing the engine and fixing the leak by the firewall. He was given $4K in cash to begin the repairs. After an entire month of the car being at Star Auto and when he was advised he could pick it up, all the problems began. Upon driving away from the shop and approaching Harlem Avenue and Southwest Highway due it not running properly, he immediately pulled in the BP gas station to put in fresh gas and the check engine light came on. Instantly, he headed back to Star Auto with the check engine light screaming in his face. He spoke to Ronnie when he went back to the shop and acknowledged him that the check engine light reappeared and the car was not repaired properly and to return the additional $4500 he paid when he picked up the car minutes ago. He refused for some twenty minutes to return the money with his brother screaming in his ear not to refund him his money. He then informed him if he knew he had to go through this for a difference of $4K with Bentley Gold Coast, he would have let them repair it. In addition, the car was damaged on the top of the roof by the passenger side pillar by the door, the seats were greasy and the door panels dirty on a very light color interior. This is a week later after he returned it from just picking it up. The check engine light is now back on again. He had to reverse the charges on his American Express card with knowledge of what it takes to repair the issues noted to his car. They have no knowledge and little to no experience at all fixing foreign cars such as a Bentley and should've informed him they were unable to repair it properly. PLEASE TAKE CAUTION and don't DO ANY BUSINESS with Star Auto at all. He has all the documents and videos to validate this unfortunate situation. The damaged has been reported to police and insurance company. *****PLEASE DON'T modify or mask this post in no form. This review and all the contents attached are being closely monitored.*****"