Oak Lawn Toyota Service

"Great service manager . Been to other locations and they don't know how to provide good customer service"

"Absolutely horrible service. My husband's truck is still in the shop with no word on when it will be done for almost two weeks now. We were told this past Wednesday that his head gasket was already changed and they just needed to change a fuel pump. They requested 3 more days to change the fuel pump, which doesn't take 3 days to do... They said it would be done today but we've tried calling multiple times today and we get sent to voicemail or hung up on. Surprise surprise it is not done and this is the 3rd finish date they have given us. Do not bring your vehicle here, one person on the phone claimed they do not have technicians capable of fixing our vehicle and they need to out source so they apparently do not have mechanics capable of handling anything more serious than an oil change."

"Unprofessional service, they gave me an appointment for 2 weeks then when i called in she told me No i do not see you on the system and we have next appointment after another 2 weeks"

"Price was comparable to other places. Checking in was quick, employees were courteous. Price given upfront, remote start was installed professionally in time stated. Given three year warranty on service. Happy with experience and performed work."

"They’re great! I called in Saturday morning because I needed a brake job (rotors included) on my Mitsubishi outlander at that, and they got it done in less than two hours ! Carlos took care of me, though they missed the rotation I asked for, they will comp it for next time I come in. Great service and good prices."