Wright-Bilt Systems

"I am pretty sure I've been with Wright-Bilt for 10 years now. I've moved three times since and I don't let anyone touch my HVAC except for these folks. They are timely, responsive, and professional."

"I have a four zone mini split ductless system in my basement that was not cooling. I tried to take the cheap route and reach out to random people online who were giving me seemingly random quotes and diagnosis without even showing up. My mother-in-law insisted that she had always had good experiences with this company. She has been using them for years as her go-to maintenance people but I was skeptical that they were knowledge about Mini Split Systems... I reluctantly called and spoke to a woman who took all my info and concerns and said she would pass them on up and that I would receive a call back. I thought for sure I would never hear back but I got a call back in less than an hour from Gary. He stated that he is a field supervisor and has experience working with Mini Split Systems and explained some potential problems, solutions etc and he scheduled an appointment. Due to the nature of the work/repair, he did have to make a couple trips back after the initial appointment to monitor and confirm things. He was great a communicating via text/phone calls. He was able to honor his original estimated cost of labor and I feel confident about the work - especially with the one year warranty. Gary went above and beyond and provided advice about my central air system for my home as well. If the rest of the employees are like Gary then I definitely recommend this company! :)"

"Josh was our repair technician and he was wonderful! Looked for the smallest thing first before just throwing out we needed a new system which is rare. Very professional, quick and knew his job. Would highly recommend Josh and Wright Bilt systems if these are the types of employees they hire."

"Randy was our service technician today and I must say that he did an excellent job of setting and explaining how to set it. Including, the best way to set the thermostat for optimal function throughout the house. He also replaced our filter. Ultimately, because of his excellent service and explanation of the service membership benefits, we purchased the membership plan today. So, Thank you for sending Randy for our service and we would very much appreciate your sending him should we require future service. Sincerely, Mrs Martin"

"Wright-bilt installed all the hvac in my subdivision 10 years ago when the houses were built (townhomes in Newnan) and I've had a maintenance plan with them for years. Much to my surprise after I called another company to get a second quote on replacing the coil they said was bad, the other company found this "txv bulb" not mounted, apparently this should be mounted directly to the big line at the bottom and insulated because it's needed to measure the freons temperature not the attic air!!! Very disappointing. The other company says that the system will never work properly this way, yet wright built has been coming twice a year checking this system and haven't fixed it!!"