Cleveland Clinic Florida - Palm Beach Gardens

"I had an appointment with my doctor unfortunately my appointment need it to be rescheduled I received a call from the office and after saying I waited for this appointment for so long, I was rescheduled for the same day with another doctor her name is Elina Levkoff, I m upset because I understand my insurance not approving the medication but doctor mentioned another medication just in case the first option does not get approved once I went to the pharmacy I was told, call your doctor we been trying to reach her with no answer we need her approval for this medication I said ok don’t worry about that, I’ll do that in the meantime, I’ll take the second option she prescribed, as the lady In the pharmacy look into it , she says your doctor Elina Levkoff, didn’t put a second option, do you remember the name of the prescription she asked me and I said I didn’t write it down because the doctor said she will send both prescriptions, not expecting this, and all the hassle I asked was my visit productive I accomplished nothing just headaches, calling the office chasing the doctor to follow up with the pharmacy, after a few days of that I talk to her assistant I think Vanessa is her name, I said to her the story mentioned above and I ask her what happened she never sent the second option it was not even in the prescription order, I asked her to talk to the doctor about the medication and came back telling me the doctor didn’t remember the second option so since I didn’t write it down I guess now she doesn’t remember who that’s this ? To me that back and forth is crazy and uncalled for I totally will NOT recommend this doctor Elina Levkoff and planning to put this review every where I can she is a waste of time and lots of hassle."

"Took FIVE MONTHS to get an appointment, finally the day of the appointment comes and they cancel b/c the Dr. called out sick (no problem, Dr.'s are human right?) only to call to try to reschedule-- on the phone for over an hour on hold, they hang up on me, call back on hold again for 30 minutes for them to tell me I now have to wait another SIX MONTHS to get an appointment? Are you kidding me? Staff at the PBG office were inept and rude on the phone. Cleveland Clinic is supposed to be the leader in the industry right? What a joke."

"Heard great things about the Doctor here. Made an appt several months ago which I had to wait 3 months to get too. It was cancelled the day before and the next available date was 2 months later. Waited the 2 months and they cancelled again, the day of. Was offered to reschedule with a different doctor a month later. And the staff had an attitude with me, like I’m the problem. I get it, things happen. But customer service is definitely not the offices priority."

"This is the worst location I been too. And I will not be coming back to even Cleveland clinic after this . Refused to see me for my apt I had after driving 45 min and taking off from work because I was 20 min late and even called to tell them and they assured me that was fine. Was also told take a couple of hours so leave a good portion of your day free and when I get to office they say they have someone right after me within the hour. Doesn't make sense and not even the manager could do anything for me . Def not coming back ."

"Unable to provide a diagnosis and suggest I go find myself a clinical trial. I thought Cleveland Clinic is supposed to be the best! I also go there for Botox injections for migraines. I pay an enormous amount for 2 vials of botox and each visit, the Dr. only injects 155 units in me and keeps the other 45 units to "share" with her patients. This is theft!! that botox belongs to me and I did not give anyone permission to take it. I expected the full 200 units to be used on me. Shame on them! They have the nerve to send me bills and collections after they stole from me."